Communication system with queues
AssigneeKoninklijke PTT Nederland N.V.
InventorsLolke Dijkstra, Richard A. Sturrus
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Abstract
The invention relates to a communication system comprising a first network, a second network, first stations coupled to the first network and second stations coupled to the second network, with the first network and the second network being mutually coupled. The system comprises queuing means for recognizing calls for a group of second stations and for placing said calls in a queue, and control means for assigning to calls in a queue a connection to a second station. In accordance with the invention in such a communication system the queuing means are coupled to the first network, so that the queuing means are not formed in the second network. The first and the second network can be national telephone networks of different countries.
Claims24
A communication system comprising;
- a) a first network;
- b) a second network;
- c) first stations coupled to said first network;
- d) second stations coupled to said second network, wherein said first network and said second network are mutually coupled;
- e) queuing means for recognizing calls from one of the first stations to a group of second stations and placing said calls in a queue, said queuing means being coupled to said first network;
- and
- f) control means for assigning a connection to a second station to calls in the queue.
In a communication system comprising a first network, a second network, first stations being coupled to said first network, second stations being coupled to said second network wherein said first network and said second network are mutually coupled, queuing means for recognizing calls from one of the first stations to a group of second stations and placing said calls in a queue, and control means for assigning a connection to a second station to calls in the queue, wherein said queuing means is coupled to said first network, a switching station provided with means for recognizing calls destined for one or more specified groups of second stations.
A communication system comprising:
- a) a plurality of first networks;
- b) at least one second network;
- c) first stations coupled to said plurality of first networks;
- d) second stations coupled to said at least one second network;
- e) queuing means for recognizing calls from one of the first stations to a group of the second stations and placing said calls in a queue means being coupled to said first network;
- and
- f) control means for assigning a connection to a second station to calls in the queuing means.
A communication system comprising:
- a) a first network;
- b) a second network;
- c) first stations coupled with the first network;
- d) second stations coupled with the second network, wherein the first network and the second network are mutually coupled;
- e) queuing means for recognizing calls from one of the first stations to a group of the second stations and for placing the calls in a queue, the queuing means being coupled with the first network;
- and
- f) control means for assigning a connection to a second station to calls in the queue, wherein the control means are coupled with the first network and wherein the control means have been arranged for monitoring the availability of the second stations based only on data, which are present in the queuing means coupled with the first network.
A communication system comprising:
- a) a first network of a first network operator;
- b) a second network of a second network operator;
- c) first stations coupled with the first network;
- d) second stations coupled with the second network, wherein the first network and the second network are mutually coupled;
- e) queuing means for recognizing calls from one of the first stations to a group of second stations and placing the calls in a queue, the queuing means being coupled with the first network;
- and
- f) control means for assigning a connection to a second station to calls in the queue.
Dependencies are inferred from the claim text.