# US 5,353,259 A · Voice message recovery system and method

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- Number: US 5,353,259 A
- Document ID: US5353259A
- Status: Granted
- Kind: A
- Application number: 07/901,470
- Filed: 1992-06-19
- Granted: 1994-10-04
- Earliest claimed: 1992-06-19
- Assignees: Dictaphone Corporation
- Inventors: Simon L. Howes; Regina J. Kuhnen
- Web page: https://patentgrep.com/patent/US5353259A

## CPC

- H04M 3/533: Voice mail systems
- H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08)

## Abstract

This invention relates to a communication system and method wherein messages are transmitted and stored in voice mail boxes. The system and method provide the ability on the part of an author to recover a message before access to the message by a recipient. This allows the author to recoup a message in case the message is sent accidentally to the wrong recipient or the message has been sent to a recipient who no longer has access to the message.

## Claims

### Claim 1

A voice processing system comprising:
means for generating a voice message,
voice mailbox means having a pending section and an accessible section in communication with said voice message generating means,
means for storing a voice message in said pending section,
means for logging onto said voice mailbox and transferring a voice message in said pending section to said accessible section,
means for deleting a message in said pending section through said voice message generating means if said voice message had not been transferred to said accessible section.

### Claim 2 (depends on 1)

The system of claim 1 further including means for deleting a voice message said accessible section.

### Claim 3

A voice processing system for a plurality of subscribers, comprising:
a) a dictation station,
b) a message analyzer in communication with said dictation station,
c) a voice message store in communication with said message analyzer,
d) a message controller in communication with said voice message store,
e) a subscriber voice message store having a voice mailbox with a pending section and an accessible section, and
f) means for transferring a voice message in said pending section to said accessible section.

### Claim 4 (depends on 3)

The voice processing system of claim 3 wherein said means for transferring includes transferring a voice message from a voice message recipient's pending section to a voice message recipient's voice accessible section.

### Claim 5

In a method of voice processing using a voice message delivery system having a plurality of voice mailboxes, the steps comprising:
a) creating a recipient's pending section in each of said voice mailboxes,
b) generating a voice message,
c) identifying the sender of the voice message,
d) identifying the recipient of the voice message,
e) storing the voice message in a recipient's pending section of a voice mailbox,
f) allowing the sender to retrieve a voice message from the recipient's pending section,
g) transferring a voice message from the recipient's pending section to an accessible section of the recipient's voice mailbox upon the recipient accessing his voice mailbox, and
h) denying access of a voice message to the sender after transfer of the voice message to the recipient's accessible section.
