Business monitoring system and method

A business monitoring computer system in a business processing system, comprising:

• a basic information system having at least judgment conditions storage means and communication control means;
• a staff work station;
• a supervisor work station;
• a first communication path connecting said basic information system to said staff work station through said communication control means;
• a second communication path connecting said basic information system to said supervisor work station through said communication control means;
• means for sending a business process request in the form of a transaction from the staff work station to the basic information system;
• means in said basic information system for processing the transaction;
• means for sending to said staff work station, a result of the transaction processing performed by said processing means, independent of operation of said supervisor work station;
• said judgment conditions storage means having stored therein conditions for judging contents of said transaction and extracting means for extracting a selected transaction having contents to be processed, based upon the conditions in the judgment conditions storage means;
• and,
• mailing means for converting a result of said extraction to an electronic mail format and for sending the result as electronic mail, to said supervisor work station.

A business monitoring and supporting computer system comprising:

• a business monitoring system;
• and,
• a processor system;
• said business monitoring system further comprising:
• a basic information system having at least communication control means;
• a staff work station;
• a supervisor work station;
• a first communication path connecting said basic information system through said communication control means to said staff work station;
• a second communication path connecting said basic information system through said communication control means to said supervisor work station;
• means for sending a business process request in the form of a transaction from the staff work station to the basic information system;
• means in said basic information system for processing the transaction;
• and
• means for sending to said staff work station a result of the transaction processing performed by said processing means, independent of operation of said supervisor work station;
• and,
• said processor system further comprising:
• judgment conditions storage means having conditions stored therein for judging contents of said transaction,
• extracting means for extracting a selected transaction having contents to be processed, based upon the conditions in the judgment conditions storage means;
• and,
• said supervisor work station having means for selectively acquiring the extracted selected transaction.

A business monitoring and supporting computer system, comprising:

• a business monitoring system;
• and,
• a processor system;
• said business monitoring system further comprising:
• a basic information system;
• a staff work station;
• a supervisor work station;
• a first communication path connecting said basic information system through said communication control means to said staff work station;
• a second communication path connecting said basic information system through said communication control means to said supervisor work station;
• means for sending a business process request in the form of a transaction from the staff work station to the basic information system;
• means in said basic information system for processing the transaction;
• and
• means for sending to said staff work station a result of the transaction processing performed by said processing means, independent of operation of said supervisor work station;
• and,
• said processing system further comprising:
• judgment conditions storage means having conditions stored therein for judging contents of said transaction,
• extracting means for extracting a selected transaction having contents to be processed, based upon the conditions in the judgment conditions storage means;
• and,
• mailing means for converting a result of said extraction to an electronic mail format and for sending the result as electronic mail, to said supervisor work station.

A business monitoring method in a business processing computer system having a staff work station, a basic information system, a supervisor work station, a first communication path connecting said basic information system to said staff work station, and a second communication path connecting said basic information system to said supervisor work station, the method comprising:

• a step of sending a business process request in the form of a transaction from the staff work station to the basic information system;
• a step of processing the transaction in said basic information system;
• a step of sending to said staff work station a result of the transaction processing performed by said processing step, independent of operation of said supervisor work station;
• a step of extracting a selected transaction having contents to be processed, based upon conditions stored in a judgment conditions storage means;
• and,
• a step of selectively acquiring, by said supervisor work station, the extracted selected transaction.

A business monitoring method in a business processing computer system having a staff work station, a basic information system, a supervisor work station, a first communication path connecting said basic information system to said staff work station, and a second communication path connecting said basic information system to said supervisor work station, the method comprising:

• a step of sending a business process request in the form of a transaction from the staff work station to the basic information system;
• a step of processing the transaction in said basic information system;
• a step of sending to said staff work station a result of the transaction processing performed by said processing step, independent of operation of said supervisor work station;
• a step of extracting a selected transaction having contents to be processed, on the basis of conditions in a judgment conditions storage means;
• and,
• a step of converting the extracted selected transaction to an electronic mail format and for sending the result as an electronic mail, to said supervisor work station.