Telephonic-interface statistical analysis system

A control system for use with a telephonic communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument, and wherein said facility may provide called terminal DNIS signals said system comprising:

• function unit means for supplying information of various formats, at least one of said formats being associated with an audio of a broadcast;
• interface means for interfacing said telephonic communication facility to said function unit means for voice communication including means to receive terminal formed digital signals and means to provide signals representative of vocal communication to individual callers;
• and
• call distribution means for coupling a specific caller at a terminal through said interface means to said function unit means for communication in accordance with a specific one of said formats, further wherein said distribution means includes a multiplicity of inputs for selectively receiving calls to be coupled to said function unit means through said interface means in accordance with said called terminal DNIS signals.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising:

• an interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said individual callers developed by said remote terminals;
• voice generator structure coupled through said interface structure for actuating said remote terminals as to provide voice operating instructions to said individual callers;
• record structure, including memory and control means, connected to receive said caller data signals from said interface structure for initiating a file and storing digital caller data relating to said individual callers provided from said digital input means through said interface structure;
• and
• qualification structure controlled by said record structure for testing caller data signals provided by at least one of said individual callers to specify a consumable participation key for restricting the extent of access to said system by said one of said individual callers to limit data stored for said one of said individual callers on the basis of entitlement.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising:

• an interface structure coupled to said communication facility to interface each of said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said individual callers developed by said remote terminals;
• voice generator structure coupled through said interface structure for actuating each of said remote terminals as to provide vocal operating instructions to each of said individual callers;
• record structure, including memory and control means, connected to receive said caller data signals from said interface structure for initiating a file and storing digital caller data relating to said individual callers provided from said digital input means through said interface structure;
• and
• designation structure coupled to said interface structure and said record structure for developing individual designations for said individual callers, indicative of caller significance, and storing said designations in said record structure.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals may comprise a conventional telephone instrument including voice communication means and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility has a capability (ANI) to provide terminal digital data, for example, indicating calling number, said analysis control system comprising:

• interface structure coupled to said communication facility to interface each of said remote terminals for voice and digital communication, and including means to provide signals representative of data developed by said remote terminals and said terminal digital data indicative of the calling number using said capability (ANI);
• voice generator structure coupled through said interface structure for actuating said remote terminals as to provide vocal operating instructions to said individual callers;
• record structure, including memory and control means, connected to said interface structure for initiating a file and storing data relating to certain select ones of said individual callers in accordance with said terminal digital data;
• qualification structure controlled by said record structure for restricting the extent of access to said system by said individual callers;
• and
• designation structure coupled to said interface structure and said record structure for assigning individual designations to said individual callers and storing said designations in said record structure.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising:

• interface structure coupled to said communication facility to interface each of said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to each of said individual callers developed by said remote terminals;
• record structure, including memory and control means, connected to receive said caller data signals from said interface structure for initiating a file and storing caller data relating to certain select ones of said individual callers, said record structure including means for recording a telephone identification number for each of said remote terminals as used by each respective one of said individual callers;
• and
• qualification structure controlled by said record structure for testing caller data signals provided by at least one of said individual callers to specify a consumable participation key for restricting the extent of access to said system by said one of said individual callers to limit data stored for said one of said individual callers on the basis of entitlement.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising:

• an interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication and including means to provide answer data signals and identification data signals representative of data relating to said individual callers developed by said remote terminals;
• voice generator structure coupled through said interface means for actuating said remote terminals as to provide vocal operating instructions to each of said individual callers;
• record structure, including memory and control means, for storing answer data signals and identification data signals for specific individual callers including representations of the telephone number of a respective one of said remote terminals used by one of said individual callers;
• designation structure coupled to said interface structure and said record structure for developing individual designations for said individual callers and storing said designations in said record structure;
• and
• acknowledgement means for confirming caller designations as provided to said individual callers.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input mean sin the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising;

• an interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said individual callers developed by said remote terminals;
• voice generator structure coupled through said interface structure for actuating said remote terminals as to provide vocal operating instructions to said individual callers;
• record structure, including memory and control menas, connected to receive said caller data signals from said interface structure for initiating a file and storing digital data relating to said individual callers provided from said digital input means through said interface structure to store designations of said individual callers including representations indicative of the calling order sequence of said individual callers;
• and
• qualification structure controlled by said record structure for restricting the extent of access to said system by said individual callers.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising:

• an interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide answer data signals and identification data signals representative of data relating to said individual callers developed at said remote terminals;
• voice generator structure coupled through said interface means for actuating said remote terminals as to provide vocal operating instructions to said individual callers;
• record structure, including memory and control means, for strong answer data signals and identification data signals for specific individual callers including identification data in the form of each specific individual caller's telephone number and birth date;
• designation structure coupled to said interface structure and said record structure for developing individual designations for said individual callers and storing said designations in said record structure;
• and
• acknowledgement means for confirming caller designations as provided to said individual callers.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising:

• an interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said callers developed by said remote terminals;
• voice generator structure coupled through said interface means for actuating said remote terminals as to provide vocal operating instructions to said individual callers;
• record structure, including memory and control means, for storing answer data signals and identification data signals for specific individual callers including each specific caller's telephone number and any of the following:
• name, address or physical characteristics;
• designation structure coupled to said interface structure and said record structure for developing individual designations for said individual callers and storing said designations in said record structure;
• and
• acknowledgement means for confirming caller designations as provided to said individual callers.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals may comprise a conventional telephone instrument including voice communication means and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility has a capability to provide terminal digital data, for example, indicating a calling number, said analysis control system comprising:

• interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication and including means to provide caller data signals representative of data relating to said individual callers developed by said remote terminals and said terminal digital data;
• analysis structure for processing said caller data signals;
• structure for controlling said analysis structure in accordance with said terminal digital data;
• and
• qualification structure to test caller data signals specifying a consumable participation key as provided from at least one of said remote terminals.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising:

• an interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said individual callers developed by said remote terminals;
• voice generator structure coupled through said interface structure for actuating said remote terminals as to provide vocal operating instructions to said individual callers;
• record structure, including memory and control means, connected to receive said caller data signals from said interface structure for initiating a file and storing caller digital data relating to said individual callers provided from said digital input means through said interface structure, and including identification data in the form of callers' telephone numbers and at least one other form of identification data;
• and
• qualification structure controlled by said record structure for restricting the extent of access to said system by individual callers in accordance with caller data representing a consumable participation key for each individual caller.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising:

• interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said individual callers developed by said remote terminals;
• record structure, including memory and control means, connected to receive said caller data signals from said interface surface for updating a file and storing caller data relating to certain select ones of said individual callers, said record structure including means for recording a credit card identification number provided by a respective one of said individual caller;
• and
• qualification structure controlled by said record structure for testing caller data signals provided by said respective one of said individual callers to specify a consumable participation key for restricting the extent of access to said system to limit data stored for said respective one of said individual callers on the basis of entitlement.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising:

• interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said individual callers developed by said remote terminals;
• record structure, including memory and control means, connected to receive said caller data signals from said interface structure for initiating a file and storing caller data relating to certain select ones of said individual callers, said record structure including means for recording a credit card identification number provided by a respective one of said individual callers;
• and
• qualification structure controlled by said record structure for testing caller data signals provided by said respective one of said individual callers to specify a consumable participation key for restricting the extent of access to said system to limit data stored for said respective one of said individual callers on the basis of entitlement.

A control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, said control system comprising:

• an interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said individual callers developed by sad remote terminals;
• voice generator structure coupled through said interface structure for actuating said remote terminals as to provide vocal operating instructions to said individual callers;
• record structure, including memory and control means, connected to receive said caller data signals from said interface structure for updating a file and storing digital caller data relating to said individual callers provided from said digital input means through said interface structure;
• and
• qualification structure controlled by said record structure for testing caller data signals provided by a respective one of said individual callers to specify a consumable participation key for restricting the extent of access to said system to limit data stored from said respective one of said individual callers on the basis of entitlement.

An analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising:

• an interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said individual callers developed by said remote terminals;
• voice generator structure coupled through said interface structure for actuating said remote terminals as to provide vocal operating instructions to said individual callers;
• record structure, including memory and control means, connected to receive said caller data signals from said interface structure for addressing a file, to store digital data relating to said individual callers, said data including consumable participation key data based on entitlement and credit card number data for a respective one of said individual callers provided from said digital input means through said interface structure, and to store designations of said individual callers including representations indicative of the calling order sequence of said individual callers;
• and
• qualification structure controlled by said record structure for restricting the extent of access to said system by said individual callers based on said consumable participation key for said respective individual caller being entitled to a one time use.

Analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data, and wherein said facility may provide called terminal DNIS signals, said analysis control system comprising:

• an interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said individual callers developed by said remote terminals;
• voice generator structure coupled through said interface structure for actuating said remote terminals as to provide vocal operating instructions to said individual callers;
• record structure, including memory and control means, connected to receive said caller data signals from said interface structure for addressing a file and storing digital data relating to said individual callers provided from said digital input means through said interface structure to store representations indicative of the calling order sequence of said individual callers and other data provided by said individual callers;
• and
• qualification structure controlled by said record structure for restricting the extent of access to said system by said individual callers to a one time only use.