Integrated services platform for telephone communication system
AssigneeBoston Technology, Inc.
InventorsScott A. Jones, Allen T. Arumainayagam, Amitava Mukherjee, Donald F. Picard, Richard E. Cohen
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AssigneeBoston Technology, Inc.
InventorsScott A. Jones, Allen T. Arumainayagam, Amitava Mukherjee, Donald F. Picard, Richard E. Cohen
Estimating the term…
An integrated services platform for a telephone communication system includes a plurality of application processing ports for providing different types of information services through the telephone communication system. A master control unit and a high speed digital switch control processing of incoming phone calls to recognize the type of service being requested by a subscriber and non-subscriber, and route the call to the appropriate application processing port which is capable of providing the requested service. Application processing ports can be provided to implement a number of information services including videotex, voice, speech synthesis, E-mail, facsimile store and forward, speech recognition, telex, residential call answering, business voice messaging, home shopping, classified advertising, trucking dispatch, doctor's register and automated attendant. In this manner, a centrally located services platform can be provided to provide a number of different types of service to the user.
An information communication system for providing a requested information service, comprising:
An information communication system, comprising:
An information service processing method using a digital switching system, at least two first application processing ports coupled to the digital switching system for providing a first type of information service, and at least two second application processing ports coupled to the switching system for providing a second type of information service, comprising the steps of:
An information communication system for providing a requested information service, comprising:
Dependencies are inferred from the claim text.