Intelligent work station

An intelligent work station comprising:

• a database for storing map information;
• recognizing means for recognizing a word speech input through a telephone line and analyzing the recognition result;
• extraction means for accessing said database in accordance with the recognizing result from said analysis means and extracting the map information indicated by the word speech input;
• detection means for detecting by referring to a table, in which function conditions of communication are registered, whether or not a communication terminal from which the word speech input is made by means of the telephone line, has image output means;
• means for transmitting by way of the telephone line, image data of the map information extracted by said extraction means, when said detection means detects that the communication terminal has said image output means;
• document data creating means for analyzing the map information extracted by said extraction means and creating document data, in accordance with the analysis result, which represents a content of the map which corresponds to said map information, when said detection means detects that the communication terminal does not have said image output means;
• and
• output means for speech-synthesizing the document data created by said document data creating means and outputting the resultant data to the communication terminal via the telephone line. terminal via the telephone line.