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US 4,757,267 AGranted
Telephone system for connecting a customer to a supplier of goods
AssigneeApplied Telematics, Inc.
InventorBernard N. Riskin
Life of this patent
Estimating the term…
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AssigneeApplied Telematics, Inc.
InventorBernard N. Riskin
Estimating the term…
A telephone system automatically connects a potential customer with a nearby dealer who can provide the goods or services desired by the potential customer. The potential customer first dials an "800"-type number which preferably includes digits uniquely characteristic of the product or service desired. The system identifies the originating telephone number of the potential customer and a computer initially routes the call to a specific customer dealer service company (CDSC) office in the general vicinity of the potential customer. The specially equipped CDSC HQ office includes a vertical-horizontal (V-H) file listing each dealer by product/service and equivalent of longitude/latitude. A comparison is performed between the telephone number of the potential customer and the data in the V-H file to find 1-3 selected dealers nearby to the potential customer. The system then automatically dials the telephone number of the closest dealer thereby routing the potential customer directly to a nearby dealer who can provide the products or services of interest to that customer. If the dealer's telephone number is busy or does not answer, the system can attempt to call another nearby dealer if one exists. The system also provides for billing the telephone call and for reporting each call in detail to the advertiser.
A system for routing a telephone call from a first party who dials a telephone number including digits uniquely characteristic of a given item to a nearby second party out of a group of second parties who can supply said given item, the telephone system comprising:
A method for routing a telephone call from a first party who dials a telephone number including digits uniquely characteristic of a given item to a nearby second party out of a group of second parties who can supply said item, said method comprising the steps of:
A system for routing a telephone call from a potential customer who has an originating telephone number and who dials a telephone number including digits uniquely characteristic of a given item to a nearby dealer out of a group of dealers who can supply said item, said system comprising:
A system for routing a telephone call from a first party who dials a telephone number, including digits characteristic of a given item to a nearby second party out of a group of second parties who can supply said given items, said telephone sustem comprising:
A system for placing an order for an item based upon a telephone call from a first party who dials a telephone number, including digits characteristic of said item to be delivered to a second party from a nearby third party out of a group of third parties who can supply said given items, said telephone system comprising:
A telephone system for routing a telephone call from a first party who dials a telephone number including digits characteristic of a given item to a nearby second party out of a group of second parties who have exclusive territories for said items based at least in part on the telephone number dialed by said first party;
A telephone system for routing a telephone call from a first party who desires an item and who dials a telephone number to a nearby second party out of a group of second parties who can supply said item, said telephone system comprising:
Dependencies are inferred from the claim text.