US 4,302,632 AGranted

Digitally-controlled telephone answering switching system

AssigneeGraphic Scanning, Inc.

InventorsRonald P. Vicari, Barry Yampol

Life of this patent

Estimating the term…

Loading patent…

Abstract

A digitally controlled telephone answering switching system is disclosed which can economically and efficiently serve a large number of subscribers over a vast geographic area. The system utilizes a plurality of remote sites each of which is adjacent to a telephone company central office and which includes a trunk concentrator to reduce the number of trunk lines required to service the subscribers. A central site of this answering system serves as a facility to answer calls relayed through the remote sites. It includes a concentrator to further reduce the number of lines to operator positions. A computer at the central site controls the entire system, determines switching paths through the concentrators from a subscriber line to an operator, furnishes answering information to operators and stores instructions for answering incoming messages. The logic of the system permits any operator to answer any incoming telephone call on any subscriber line promptly, economically and correctly.

Claims11

Dependent claims

A digitally controlled telephone answering switching system serving the subscribers of at least one telephone company central office comprising:

(a) a remote site in close geographic proximity to said telephone company central office;
(b) a central site at which the telephones of subscribers are actually answered;
(c) a plurality of incoming telephone lines of subscribers at said remote site;
(d) at least one remote site concentrator and associated control unit located at said remote site and responsive to said plurality of incoming telephone lines;
(e) a plurality of trunk lines connecting said remote site concentrator to said central site;
(f) a plurality of operator positions at said central site each including telephone receiving and transmitting means for answering calls;
(g) line scanning means included in said remote site control unit coupled to said plurality of incoming telephone lines for scanning each of said incoming lines to determine whether the line should be answered and switched to one of said plurality of trunk lines;
(h) address decoding and switching means included in said remote site control unit coupled to said line scanning means and responsive to a digitally coded address for causing a switching connection in said remote site concentrator from a subscriber line to be answered via one connecting path of a plurality of connecting paths to a given trunk line;
(i) digital computer means at said central site including table look-up means for determining from among the plurality of connecting paths a free answering path through the remote site concentrator and also including address generation means for generating a digitally coded address defining said free answering path through the remote site concentrator;
and
(j) data transmission means connected between said address generation means and said remote site control unit for transmitting said digitally coded address to said control unit, whereby a call to be answered is switched to said central site;
(k) said digital computer means also causing a switching connection at said central site from said given trunk line to an available operator position selected by said digital computer means so that an operator can answer the call.

9 more elements

A digitally controlled telephone answering switching system serving the subscribers of at least one telephone company central office comprising:

(a) a remote site in close geographic proximity to said telephone company central office;
(b) a central site at which the telephones of subscribers are actually answered;
(c) a plurality of incoming telephone lines of subscribers at said remote site;
(d) at least one remote site concentrator and associated control unit located at said remote site and responsive to said plurality of incoming telephone lines;
(e) a central site concentrator and associated control unit located at said central site;
(f) a plurality of trunk lines connecting said remote site concentrator to said central site concentrator;
(g) a plurality of operator positions at said central site each including telephone receiving and transmitting means for answering calls;
(h) line scanning means included in said remote site control unit coupled to said plurality of incoming telephone lines for scanning each of said incoming lines to determine whether the line should be answered and switched to one of said plurality of trunk lines;
(i) first address decoding and switching means included in said remote site control unit coupled to said line scanning means and responsive to a first digitally coded address for causing a switching connection in said remote site concentrator from a subscriber line to be answered via one connecting path of a plurality of connecting paths to a given trunk line;
(j) second address decoding and switching means included in said central site control unit coupled to said plurality of trunk lines and responsive to a second digitally coded address for causing a switching connection in said central site concentrator from said given trunk line via one connecting path of a plurality of connecting paths to a given operator position for answering the call;
(k) digital computer means at said central site including table look-up means for determining from among the pluralities of connecting paths a free answering path through the remote site concentrator and a free answering path through the central site concentrator and also including address generation means for generating the first and second digitally coded addresses respectively defining a free answering path through the remote site concentrator and a free answering path through the central site concentrator;
and
(l) data transmission means connected between said address generation means and each of said remote site and central site control units for transmitting a digitally coded address to the control unit of the concentrator to be switched, whereby a call is switched to an operator position at said central site.

10 more elements

Dependencies are inferred from the claim text.

Facts

Application: 06/061,273Filed 27 Jul 1979 · division
Priority: 29 Aug 1973
Granted: 24 Nov 1981
Term ends: Not estimatedThe source records don’t support an estimate.

Classification4 codes

H04Q 3/0016
Selecting arrangements: arrangements providing connection between exchanges
H04M 3/51
Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised…:…
H04Q
Selecting
H04M
Telephonic communication

Family

Serial392,634Parent of this continuation-in-part · filed 29 Aug 1973
Serial591,233Parent of this division · filed 27 Jun 1975
Serial733,357Parent of this division · filed 18 Oct 1976
US 3,987,252 AParent of this division · filed 19 Oct 1976
US 4,302,632 AThis patent

From the US filing history. Foreign family members aren’t listed.