US 4,071,888 AGranted

Telephone multiline automatic voice answer system

AssigneeBell Telephone Laboratories, Incorporated

InventorGerald John Owens

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Abstract

A telephone multiline inquiry voice answer system is realized by employing a minicomputer system. Predetermined voice signals are digitally encoded and stand in a disk memory. In response to requests from one or more of the telephone lines the computer central processor determines which digital words are required from the disk to form a desired response message. The digital words are read from the disk to word buffers in dedicated storage stages in one or more storage units in a random access memory. Each storage unit is assigned to a "fixed" number of output lines while each storage stage is assigned to a particular output line. A direct memory access output multiplexer is employed to read the digital words from loaded word buffers in the storage stages to corresponding output lines without substantial processor control. To this end, the multiplexer includes output modules in conjunction with a common control module to effect the desired transfer. Each output module monitors address signals transmitted in the computer system when digital words are transferred from the disk memory to the word buffers in a particular storage unit to detect which ones of the storage stages include buffers that have been loaded with digital words. Then control signals are generated by the multiplexer which are employed to effect reading the digital words from the buffers in a prescribed sequence of read intervals to corresponding requesting lines without programmed intervention of the processor. Efficiency of the multiplexer is enhanced by employing multiple word transfers during each read interval which may vary in number from interval to interval in reading the digital words from loaded ones of the buffers in the random access memory storage stages to the requesting lines in the prescribed sequence of read intervals.

Claims17

Dependent claims

In a multiline telephone inquiry voice answer system of the type including output apparatus for monitoring address lines in a computer system to detect when digital words to be outputted have been loaded from a mass storage unit into word buffers in storage stages of a memory unit separate from the mass storage unit and then generating control signals to initiate and effect reading of those digital words in a prescribed output sequence of read intervals, wherein the improvement comprises:

a plurality of output modules each adapted to supply digital words to a predetermined number of output lines and being assigned on a one-to-one basis with a plurality of storage units in said memory unit, each of said output modules including means responsive to prescribed address signals transmitted on said computer system address lines when transferring digital words from the mass storage unit to word buffers in stages of a storage unit of said memory unit assigned to the output module for generating digital word read initiation signals corresponding to storage stages in said storage unit having loaded word buffers to be outputted in each read interval of said prescribed sequence of read intervals;
means responsive to said digital word initiation signals supplied from said plurality of output modules during each of said read intervals for normally generating a prescribed sequence of read control signals in response to each of said read initiation signals for effecting reading in a prescribed priority sequence digital words from word buffers in storage stages of said storage units corresponding to said output modules generating read initiation signals in each of said read intervals;
and
means in each of said output modules responsive to predetermined ones of said control signals in a corresponding sequence generated to effect reading of a digital word from a word buffer in a storage stage of a storage unit assigned to the output module in said priority sequence for enabling the corresponding output module to receive the corresponding digital word, wherein a number of digital words are read in said priority sequence during each read interval in said prescribed sequence of read intervals corresponding to the number of output modules generating said read initiation signals which number is variable from read interval to read interval dependent on the number of output modules that have generated read initiation signals.

1 more element

Output apparatus for initiating and effecting reading digital words from word buffers in a number of storage stages in a plurality of storage units in a memory unit of a computer system to a corresponding plurality of output lines in a prescribed sequence of read intervals of the type including an arrangement to monitor address signals transmitted on address lines in the computer system to detect the particular storage stages which include word buffers that have been loaded with digital words to be outputted and then generating control signals to effect reading of the digital words to the corresponding output lines in the prescribed sequence of read intervals, wherein the improvement comprises:

a plurality of output modules assigned on a one-to-one basis with said plurality of storage units and each adapted to supply digital words from word buffers in storage stages in said assigned storage unit to a number of output lines corresponding to the number of storage stages in the assigned storage unit, each of said output modules including means responsive to prescribed address signals transmitted on said computer system address lines when transferring digital words from a mass storage unit to word buffers in stages of a storage unit assigned to the output module for generating digital word read initiation signals corresponding to the storage stages having loaded word buffers to be outputted in each read interval of said prescribed sequence of read intervals, and
control signal generating means responsive to said read initiation signals from said output modules for normally generating a prescribed sequence of read control signals in response to each of said read initiation signals for effecting reading in a prescribed priority sequence digital words from word buffers in storage stages of said storage units corresponding to said output modules generating read initiation signals in each of said read intervals, wherein a number of digital words are read in said priority sequence in each read interval corresponding to the number of output modules generating read initiation signals which number is variable from read interval to read interval.

Dependencies are inferred from the claim text.