A system and method for diagnosing and solving faults in production plants

A system for diagnosing and solving faults in production plants, the system comprising:

• a plurality of sensors arranged at the production plants and configured to detect one or more physical parameters or variables;
• a plurality of electronic devices associated to operators of each production plant;
• a failure generator associated to each production plant which, in response to receiving the physical parameters or variables from the sensors of the corresponding production plant, is configured to generate failure events;
• a root cause detector associated to each production plant and configured to identify root causes of failure among the failure events generated by the failure generator of the corresponding production plant;
• a plant database associated to each production plant and configured to store the failure events generated by the failure generator and the root causes of failure identified by the root cause detector of the corresponding production plant;
• a processing unit associated to each production plant and configured to determine at least one proposed maintenance action as a function of the root causes of failure stored in the plant database of the corresponding production plant, said processing unit being further configured to generate a proposed maintenance message configured to be transmitted to the electronic devices of the corresponding production plant, said proposed maintenance message being representative of the proposed maintenance action;
• a fault feedback database associated to each production plant and configured to store the proposed maintenance actions and their rate of use by the operators and new operator actions introduced by the operators using the electronic devices;
• a cross-fleet database configured to receive the rates of use of the proposed maintenance actions and the new operator actions from the fault feedback databases of the production plants;
• an AI engine configured to generate new proposed actions upon receiving the new operator actions from the cross-fleet database.