Utilizing machine learning to evaluate chat bot interactions

A non-transitory computer-readable medium storing instructions that, when executed by at least one processor, cause a computing device to:

• generate an electronic transcript from an electronic communication interaction between a first machine learning model and a user corresponding to a user account;
• utilize a second machine learning model to analyze the electronic transcript to generate a communication analysis object for the electronic communication interaction;
• trigger a digital action within an inter-network facilitation system based on the communication analysis object;
• and
• provide, for display within a graphical user interface of a client device, a set of digital actions and a set of communication analysis objects updated with the digital action and the communication analysis object.

A system comprising:

• at least one processor;
• and
• at least one non-transitory computer-readable storage medium storing instructions that, when executed by the at least one processor, cause the system to:
• generate an electronic transcript from an electronic communication interaction between a first machine learning model and a user corresponding to a user account;
• utilize a second machine learning model to analyze the electronic transcript to generate a communication analysis object for the electronic communication interaction;
• trigger a digital action within an inter-network facilitation system based on the communication analysis object;
• and
• provide, for display within a graphical user interface of a client device, a set of digital actions and a set of communication analysis objects updated with the digital action and the communication analysis object.