Systems and methods of enhanced call identification
AssigneeRadicom Research, Inc.
InventorMingChih HSIEH
Life of this patent
Estimating the term…
Abstract
Systems and methods are provided for enhancing caller/call identification (ID) functionality by integrating initial and refined online search results and Artificial Intelligence (AI) features. These software systems enhance caller ID functionality to detect potential scams, spam, or otherwise unwanted calls, and integration is provided with traditional (e.g., landline) phone devices/systems and/or mobile smartphones or apps. AI-generated and preset rule processes are configured to provide statistical information, weighted determinations, suggestions, and ongoing training to improve future call handling.
Claims22
A method of a caller identification (ID) system, comprising:
- receiving an incoming call signal from a caller;
- extracting initial caller ID information from the incoming call signal;
- automatically conducting an electronic search via a web browser or a search application using at least the extracted initial caller ID information;
- extracting, from results of the electronic search, additional caller ID information related to the caller;
- displaying summary caller ID information to a user, including at least a portion of the initial caller ID information and/or at least a portion of the additional caller ID information;
- and
- determining whether to accept or reject the incoming call signal based at least on the summary Caller ID information and/or the additional caller ID information.
A caller identification (ID) system, comprising:
- a memory;
- and
- a processor operatively coupled with the memory, wherein the processor is configured to execute a program code to:
- receive an incoming call signal from a caller;
- extract initial caller ID information from the incoming call signal;
- automatically conduct an electronic search via a web browser or a search application using at least the extracted initial caller ID information;
- extract, from results of the electronic search, additional caller ID information related to the caller;
- display summary caller ID information to a user, including at least a portion of the initial caller ID information and/or at least a portion of the additional caller ID information;
- and
- determine whether to accept or reject the incoming call signal based at least on the summary Caller ID information and/or the additional caller ID information.
Dependencies are inferred from the claim text.