Electronic device, method, and non-transitory computer readable storage medium for transmitting wireless network information

A server device comprising:

• memory comprising one or more storage media storing instructions;
• and
• at least one processor including processing circuitry,
• wherein the instructions, when executed by the at least one processor individually or collectively, cause the server device to:
• identify a connection status with the server device of an internet of things (IoT) device,
• based on the connection status of the IoT device being an offline status, identify a connection status of one or more other IoT devices, registered with respect to an access point (AP) device to which the IoT device was accessed for connecting to the server device,
• based on the connection status of the one or more other IoT devices being the offline status, transmit, to an electronic device, a first message representing that a network connection problem occurred in association with the AP device, the first message including first network information used for accessing the AP device, such that the electronic device determines whether the first network information is available for accessing the AP device, and
• receive a second message, including second network information available for accessing the AP device or another AP device, transmitted from the electronic device, such that the first network information is updated to the second network information.

An electronic device comprising:

• first communication circuitry;
• second communication circuitry;
• memory comprising one or more storage media storing instructions;
• and
• at least one processor comprising processing circuitry,
• wherein the instructions, when executed by the at least one processor individually or collectively, cause the electronic device to:
• receive, from a server device, via the first communication circuitry, a first message representing that a network connection problem occurred in association with an access point (AP) device, wherein one or more internet of things (IoT) devices are registered in the server device in association with the electronic device,
• based on receiving the first message, attempt to access the AP device, using first network information included in the first message, the first network information used by the one or more IoT devices for accessing the AP device,
• based on a success of accessing the AP device in accordance with the attempt using the first network information, transmit, to the server device, via the first communication circuitry, a second message representing that the first network information is available for an access to the AP device,
• based on a failure of accessing the AP device in accordance with the attempt using the first network information, obtain second network information for accessing the AP device or another AP device, and
• based on a success of accessing the AP device or the another AP device using the second network information, transmit, to the IoT device registered in the server device, via the first communication circuitry or the second communication circuitry, the second network information.