Computer method and system for parsing human dialouge

A system for dialogue parsing, the system comprising:

• a memory, configured to store dialogue transcript data;
• and
• a processor, coupled to the memory, configured to execute a dialogue pre-processing module and trained deep-growing neural gas neural network;
• wherein the processor is configured to receive the dialogue transcript data from the memory, pre-process the dialogue transcript data using the dialogue pre-processing module to generate pre-processed dialogue transcript data, provide the pre-processed dialogue transcript data to the trained deep-growing neural gas neural network as an input, and received parsed dialogue transcript data from the trained deep-growing neural gas neural network as an output.

A method for dialogue parsing, the method comprising:

• receiving dialogue transcript data;
• pre-processing dialogue transcript data to generate pre-processed dialogue transcript data;
• providing pre-processed dialogue transcript data as an input to a trained deep growing neural gas neural network;
• receiving parsed dialogue transcript data as an output from the trained deep growing neural gas neural network;
• providing parsed dialogue transcript data and business memory data to a large language model;
• and
• receiving transcript summarization data as an output from the large language model.