System

A system comprising:

• circuitry configured to:
• receive, via a communication interface coupled to a packet-switched network, item identification information and storage location information from a terminal device, and store the information as location data in a database;
• receive an inquiry from the terminal device via the communication interface, apply natural language processing to analyze the inquiry, retrieve matching location information from the database, and generate a prompt sentence for a generative AI model incorporating the location information;
• input the prompt sentence to the generative AI model to obtain a natural language response, analyze an emotional state of the user using an emotion analysis engine, and adjust the response based on the emotional state;
• and
• transmit the adjusted response to the terminal device via the communication interface, and update the database based on storage location changes received from the terminal device.

A method comprising:

• receiving, via a communication interface coupled to a packet-switched network, item identification information and storage location information from a terminal device, and storing the item identification information and the storage location information as location information in a database;
• generating a prompt sentence for a generative AI model incorporating an analysis of an inquiry from a user and the stored location information, inputting the prompt sentence to the generative AI model, and obtaining a natural language response;
• and
• analyzing an emotional state of the user using an emotion analysis engine, adjusting the response based on the emotional state, and transmitting the response to the terminal device via the communication interface.