Privacy-Preserving Vehicle Communication Framework for Seamless Stakeholder Engagement

A computer-implemented communication system comprising:

• a central computing platform comprising one or more processors, non-transitory memory storing executable instructions, and one or more network interfaces;
• a registration database storing associations between vehicle identifiers and a plurality of communication endpoints, wherein the vehicle identifiers are maintained in a domain separate from communication endpoint identifiers;
• a routing decision module executed by the one or more processors;
• a requesting computing device configured to capture vehicle identification data and transmit a communication request;
• a user-associated communication device corresponding to at least one of the communication endpoints;
• and a vehicle-associated communication module configured to receive a transmitted message;
• wherein the one or more processors are configured to:
• (a) receive, from the requesting computing device, the communication request comprising a vehicle identifier;
• (b) query the registration database to identify one or more communication endpoints associated with the vehicle identifier;
• (c) determine, using the routing decision module, a target communication endpoint based on one or more of vehicle state, location information, communication policy constraints, or user availability;
• (d) perform identifier translation by generating an anonymized communication token distinct from the vehicle identifier and any personally identifiable information;
• and
• (e) transmit a message to the determined communication endpoint via a communication network using the anonymized communication token.