Systems and methods for generating and using simulated customer profiles

Abstract

A method may include: receiving, by a computer program executed by a backend electronic device, a communication a customer regarding a mobile application; retrieving, by the computer program, customer information associated with the customer; identifying, by the computer program, a potential issue with the mobile application based on the customer information; generating, by the computer program, mock data for the customer; generating, by the computer program, a simulated customer profile from the mock data and the customer information; simulating, by the computer program, execution of the mobile application using a mobile application simulator for the mobile application using the simulated customer profile; troubleshooting, by the computer program, the potential issue using the mobile application simulator; and sending, by the computer program, a control signal to the mobile application to address the potential issue.

Dependencies are inferred from the claim text.