Systems and methods for managing issues impacting operation of data processing systems
AssigneeDell Products L.P.
InventorsGOKUL THIRUCHENGODE VAJRAVEL, VIVEKANANDH NARAYANASAMY RAJAGOPALAN
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AssigneeDell Products L.P.
InventorsGOKUL THIRUCHENGODE VAJRAVEL, VIVEKANANDH NARAYANASAMY RAJAGOPALAN
Estimating the term…
Methods and systems for managing operation of a data processing system are disclosed. To manage operation of the data processing system, an issue impacting desired computer implemented services from being provided by the data processing system may be obtained. Based, at least in part, on the issue, at least one person to be notified of the issue may be identified and a classification for the issue may be obtained based on a trained classification model. A channel for the at least one person may be identified based on the classification and using the channel associations (e.g., association between the channel and classification for the issue). By doing so, information regarding the issue may be communicated to the at least one person to initiate remediation of the issue to facilitate continued provisioning of desired computer implemented services.
A method for managing operation of at least one data processing system, the method comprising:
A non-transitory machine-readable medium having instructions stored therein, which when executed by a processor, cause the processor to perform operations comprising:
A data processing system, comprising:
Dependencies are inferred from the claim text.