Automated audit response generation
AssigneeCapital One Services, LLC
InventorsGrant Michael IWAN, Shannon REID
Life of this patent
Estimating the term…
Abstract
In some implementations, a response system may receive, from a user device, at least one file encoding the audit request. The audit request may be represented by a first set of text in the at least one file. The response system may provide the first set of text to a large language model, trained on a set of previous audit requests and previous responses, in order to receive the draft response. The draft response may be represented by a second set of text. The response system may generate at least one file encoding the draft response by inserting the second set of text into a template. The response system may output, to the user device, the at least one file encoding the draft response.
Claims20
A system for generating a draft response and retrieving a set of supporting documents in response to an audit request, the system comprising:
- one or more memories;
- and
- one or more processors, communicatively coupled to the one or more memories, configured to:
- receive at least one file encoding the audit request, wherein the audit request is represented by a first set of text in the at least one file;
- provide the first set of text to a large language model (LLM), trained on a set of previous audit requests and a set of previous responses, in order to receive the draft response, wherein the draft response is represented by a second set of text;
- generate at least one file encoding the draft response by inserting the second set of text into a template;
- map a portion of the second set of text to the set of supporting documents, wherein the set of supporting documents are indexed according to keywords;
- and
- output the at least one file encoding the draft response with an indication of the set of supporting documents.
A method of generating a draft response based on an audit request, comprising:
- receiving, from a user device and at a response system, at least one file encoding the audit request, wherein the audit request is represented by a first set of text in the at least one file;
- providing the first set of text to a large language model (LLM), trained on a set of previous audit requests and previous responses, in order to receive the draft response, wherein the draft response is represented by a second set of text;
- generating, by the response system, at least one file encoding the draft response by inserting the second set of text into a template;
- and
- outputting, to the user device and from the response system, the at least one file encoding the draft response.
A non-transitory computer-readable medium storing a set of instructions for requesting a draft response and a set of supporting documents in response to an audit request, the set of instructions comprising:
- one or more instructions that, when executed by one or more processors of a device, cause the device to:
- transmit at least one file encoding the audit request, wherein the audit request is represented by a first set of text in the at least one file;
- receive, in response to the at least one file encoding the audit request, at least one file encoding the draft response, wherein the draft response is represented by a second set of text, and wherein the second set of text is provided by a large language model (LLM) based on the first set of text;
- and
- receive, in response to the at least one file encoding the audit request, an indication of the set of supporting documents, wherein the set of supporting documents are stored in a storage system accessible by the device.
Dependencies are inferred from the claim text.