Automated Reasoning and Explanation of Correlated Factors in Digital Experience Monitoring

A non-transitory computer-readable medium comprising instructions that, when executed, cause one or more processors of a cloud-based system to perform steps of:

• collecting performance data from a plurality of sources, the performance data including network metrics, application performance metrics, device metrics, and user behavior metrics;
• identifying one or more anomalies and correlations between the collected performance data;
• processing the one or more anomalies and correlations with a Large Language Model (LLM) to generate one or more explanations for the identified anomalies and correlations;
• and
• presenting the generated explanations through a user interface.

A cloud-based system comprising:

• one or more processors;
• and
• memory storing computer-executable instructions that, when executed, cause the one or more processors to:
• collect performance data from a plurality of sources, the performance data including network metrics, application performance metrics, device metrics, and user behavior metrics;
• identify one or more anomalies and correlations between the collected performance data;
• process the one or more anomalies and correlations with a Large Language Model (LLM) to generate one or more explanations for the identified anomalies and correlations;
• and
• present the generated explanations through a user interface.