Automated Device Recovery Without Physical Access

A device, comprising:

• at least one processor;
• a memory operatively coupled to the at least one processor, the memory storing processor-readable instructions configured to perform operations including at least:
• operating a user configuration that includes a user application using a user-associated data on an application operating system;
• detecting a triggering condition in a performance data during operation of the user configuration indicative of an erroneous operating condition of the user configuration;
• upon detecting the triggering condition, writing at least some data indicative of an operating state of the user application using the user-associated data on the application operating system to a shared secure filesystem;
• rebooting in a recovery operating system, the recovery operating system being configured to boot by default one or more verified components that could not have caused the erroneous operating condition, the recovery operating system being further configured to not boot by default any components that were booted by the application operating system that could have caused the erroneous operating condition;
• and
• operating one or more verified components booted by the recovery operating system to attempt to diagnose a cause of the erroneous operating condition using least some data indicative of the operating state of the user application using the user-associated data on the application operating system obtained from the shared secure filesystem.