Transaction verification script generation system and methods
AssigneeActimize Ltd.
InventorsShubh VACHHER, Kunal PATRIKAR, Anish BABU
Life of this patent
Estimating the term…
Abstract
A system is adapted to automatically verify a suspicious transaction. The system includes a fraud analyst computing device configured to perform operations. The operations include: electronically receiving an alerted transaction associated with a customer, with the risk factor identification module, automatically identifying a plurality of risk factors associated with the alerted transaction, electronically transmitting the plurality of risk factors and a custom prompt to the summary engine, and electronically receiving, from the summary engine, a transaction verification call script based on the plurality of risk factors and the custom prompt.
Claims20
A system adapted to automatically verify a suspicious transaction, the system comprising:
- a fraud analyst computing device having a processor and a non-transitory computer readable medium operably coupled thereto, the fraud analyst computing device comprising a graphical user interface (GUI) and a risk factor identification module and being in electronic communication with a financial institution computer system and a summary engine, the non-transitory computer readable medium comprising a plurality of instructions stored in association therewith that are accessible to, and executable by, the processor, to perform operations which comprise:
- electronically receiving, from the financial institution computer system, an alerted transaction associated with a customer;
- with the risk factor identification module, automatically identifying a plurality of risk factors associated with the alerted transaction;
- electronically transmitting the plurality of risk factors and a custom prompt to the summary engine;
- and
- electronically receiving, from the summary engine, a transaction verification call script based on the plurality of risk factors and the custom prompt.
A computer-implemented method, comprising:
- with a fraud analyst computing device having a processor and a non-transitory computer readable medium operably coupled thereto, the fraud analyst computing device comprising a graphical user interface (GUI) and a risk factor identification module and being in electronic communication with a financial institution computer system and a summary engine, the non-transitory computer readable medium comprising a plurality of instructions stored in association therewith that are accessible to, and executable by, the processor:
- electronically receiving, from the financial institution computer system, an alerted transaction associated with a customer;
- with the risk factor identification module, automatically identifying a plurality of risk factors associated with the alerted transaction;
- electronically transmitting the plurality of risk factors and a custom prompt to the summary engine;
- and
- electronically receiving, from the summary engine, a transaction verification call script based on the plurality of risk factors and the custom prompt.
Dependencies are inferred from the claim text.