Aviation order message processing method and apparatus

An aviation order message processing apparatus, comprising:

• a message obtaining unit, configured to obtain an aviation order message;
• a number obtaining unit, configured to obtain a passenger record number of the aviation order message if the aviation order message is an order message with a special service change identifier, wherein the aviation order message has the special service change identifier representing that the aviation order message is an order message requesting a change in special service content;
• a booking order determining unit, configured to determine, in a database, an aviation booking order corresponding to the passenger record number and the number of passengers in the aviation booking order;
• an information extraction unit, configured to extract, in the aviation order message, service type influence information related to a special service type;
• a change determining unit, configured to determine, based on the number of passengers in the order and the service type influence information, special service change information recorded in the aviation order message;
• and
• a service change unit, configured to update information about a special service in the aviation booking order in the database based on the special service change information.