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OwnerPareshkumar Panchalinventor
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An interactive system for: i) collecting information regarding communications problems, ii) recommending corrective changes, iii) automatically implementing network changes to address communications problems, iv) confirming that a problem has been resolved due to a change and v) updating a corrective action prediction model based on the corrective results are described. A chatbot in the system is used to interact with a customer reporting a network problem and/or a network engineer working to address one or more network problems. In addition, the chatbot interacts with a network performance recommendation engine (NPRE) which predicts, e.g., using a network correction predication model, a root cause of the reported problem and/or generates a recommendation with regard to a corrective action. Automatic or engineer instructed corrective action is taken by the chatbot AI with success or failure of the change being determined. Corrective action results are used to retrain the corrective action prediction model.
A method of managing a communications system, the method comprising:
An interactive network analyzer and configuration controller (INACC) for managing a communications system, the INACC comprising:
Dependencies are inferred from the claim text.