Auto-translation system for voicemail transcriptions

A system comprising:

• at least one hardware processor;
• and
• at least one non-transitory memory storing instructions, which, when executed by the at least one hardware processor, cause the system to:
• receive, via a telecommunications network, a voicemail message for a user of a user device;
• cause a transcription service to transcribe the voicemail message in a default language value;
• retrieve an indication of a target language value for the user of the user device;
• in response to determining that the default language value of the transcription does not match the target language value, generate a translation of the transcription in accordance with a target language value;
• inspect progress of the transcription of the voicemail message by the transcription service;
• receive an indication of an incomplete transcription of the voicemail message by the transcription service;
• and
• in response to receiving the indication of the incomplete transcription, inspect the progress of the transcription of the voicemail message after a time interval and until the transcription of the voicemail message is completed.

A non-transitory, computer-readable storage medium comprising instructions recorded thereon, wherein the instructions, when executed by at least one data processor of a system, cause the system to:

• receive an indication of a voicemail message for a user of a user device;
• cause a transcription service to transcribe the voicemail message in a default language;
• retrieve an indication of a target language for the user;
• compare the default language of the transcription to the target language;
• determining that the default language does not match the target language;
• generate a translation of the transcription in accordance with the target language;
• inspect progress of the transcription of the voicemail message by the transcription service;
• receive an indication of an incomplete status for the transcription of the voicemail message by the transcription service;
• and
• in response to receiving the indication of the incomplete status, inspect progress of the transcription of the voicemail message;
• and
• store the translation of the transcription in a voicemail storage system accessible by the user.