Monitoring system, monitoring apparatus, monitoring method, and non-transitory computer-readable storage medium

A monitoring method comprising,

• by one or more computers:
• acquiring an image including a product display region being present within a predetermined range from a settlement apparatus being operated by a customer and including a product registration function and a settlement function;
• detecting that a customer picks up a product from the product display region by processing the image;
• and,
• when it is detected that the customer picks up the product,
• causing an output unit to output information for urging registration processing for the product in a case of before completion of accounting processing, and
• causing a storage unit to store customer identifiable information in a case of after completion of accounting processing.

A non-transitory computer-readable storage medium storing a program for causing a computer to execute:

• a procedure of acquiring an image including a product display region being present within a predetermined range from a settlement apparatus being operated by a customer and including a product registration function and a settlement function;
• a procedure of detecting that a customer picks up a product from the product display region by processing the image;
• and,
• when it is detected that the customer picks up the product in the procedure of detecting,
• a procedure of causing an output unit to output information for urging registration processing for the product in a case of before completion of accounting processing, and
• a procedure of causing a storage unit to store customer identifiable information in a case of after completion of accounting processing.