Intelligent interruption handling
AssigneeTwilio Inc.
InventorsDaniel Jansson, Nupur Vasudeo Dharwadkar, Christer Jan Erik Fahlgren, Christopher Feehan, Brandon Joel Hawkins, Austin Park, Daniel Weijian Qian
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AssigneeTwilio Inc.
InventorsDaniel Jansson, Nupur Vasudeo Dharwadkar, Christer Jan Erik Fahlgren, Christopher Feehan, Brandon Joel Hawkins, Austin Park, Daniel Weijian Qian
Estimating the term…
Methods and systems for intelligently detecting and handling interruptions in voice-based AI conversations by analyzing audio input in real-time are disclosed. Audio input is received during an artificial intelligence (AI) voice interaction between a user and an AI assistant. The audio input is analyzed in real-time to determine whether the audio input represents an intended interruption of the AI assistant's speech. In response to determining the audio input represents an intended interruption, the AI assistant's speech is stopped and what portion of a response was actually spoken is tracked. Context awareness is maintained by storing information about the interrupted response to allow resuming from the point of interruption.
A system comprising:
A method comprising:
A non-transitory computer-readable storage medium storing a set of instructions that, when executed by one or more computer processors, causes the one or more computer processors to perform operations, the operations comprising:
Dependencies are inferred from the claim text.