User role-aware interactions by network troubleshooting llm agents
AssigneeCisco Technology, Inc.
InventorsEduard Schornig, Jean-Philippe Vasseur, Pierre-André Savalle, Grégory Mermoud
Life of this patent
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Abstract
In one implementation, a device obtains a prompt from a user via a user interface that requests a network troubleshooting agent complete a task with respect to a computer network using one or more language models. The device determines instructions for the network troubleshooting agent based on a user group of which the user is a member. The device provides the prompt and the instructions to the network troubleshooting agent, to produce an answer. The device provides the answer to the user interface for review by the user.
Claims20
A method comprising:
- obtaining, by a device, a prompt from a user via a user interface that requests a network troubleshooting agent complete a task with respect to a computer network using one or more language models;
- determining, by the device, instructions for the network troubleshooting agent based on a user group of which the user is a member;
- providing, by the device, the prompt and the instructions to the network troubleshooting agent, to produce an answer;
- and
- providing, by the device, the answer to the user interface for review by the user.
An apparatus, comprising:
- one or more network interfaces;
- a processor coupled to the one or more network interfaces and configured to execute one or more processes;
- and
- a memory configured to store a process that is executable by the processor, the process when executed configured to:
- obtain a prompt from a user via a user interface that requests a network troubleshooting agent complete a task with respect to a computer network using one or more language models;
- determine instructions for the network troubleshooting agent based on a user group of which the user is a member;
- provide the prompt and the instructions to the network troubleshooting agent, to produce an answer;
- and
- provide the answer to the user interface for review by the user.
A tangible, non-transitory, computer-readable medium storing program instructions that cause a device to execute a process comprising:
- obtaining, by the device, a prompt from a user via a user interface that requests a network troubleshooting agent complete a task with respect to a computer network using one or more language models;
- determining, by the device, instructions for the network troubleshooting agent based on a user group of which the user is a member,
- providing, by the device, the prompt and the instructions to the network troubleshooting agent, to produce an answer, and
- providing, by the device, the answer to the user interface for review by the user.
Dependencies are inferred from the claim text.