Omnichannel selling engine and ordering architecture
AssigneeNCR Voyix Corporation
InventorsZsolt Trencsenyi, Vladimir Kloz, Jan Brabec, Roman Roth, Ivan Grajciar
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AssigneeNCR Voyix Corporation
InventorsZsolt Trencsenyi, Vladimir Kloz, Jan Brabec, Roman Roth, Ivan Grajciar
Estimating the term…
An omnichannel ordering architecture is disclosed that enables seamless integration of multiple ordering channels and platforms. The system comprises a cloud-based platform with a central open check object that maintains real-time order state and manages concurrent modifications from various personas. The architecture includes an application programming interface (API) for creating, modifying, and manipulating checks, as well as integrating with existing point-of-sale (POS) systems. The platform supports flexible ownership transfer between cloud and store systems, allowing for efficient order management across different channels. The system can operate during network connectivity loss through alternative communication methods. This architecture improves order accuracy, enhances customer experience, and streamlines operations for food service businesses by providing a unified, real-time order management solution across diverse ordering channels and platforms.
A method comprising:
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A system comprising:
Dependencies are inferred from the claim text.