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US 2026/0113402 A1Published application
Automated voicemail detection
AssigneeAdvanis Inc.
InventorMichael Williams
Life of this patent
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Abstract
Examples herein relate to a method and system for automated voicemail detection. In at least one example the method includes initiating a call to a telephone number associated with a user device; capturing at least one audio sample frame from the call; analyzing the audio sample frame to determine if the call is a voicemail call; and if the call is a voicemail call, dropping the call connection, otherwise connecting the call to an agent operator device.
Claims20
A method for automated detection of voicemail calls, the method comprising:
- initiating a call to a telephone number associated with a user device;
- capturing at least one audio sample frame from the call;
- analyzing the audio sample frame to determine if the call is a voicemail call;
- and
- if the call is a voicemail call, dropping the call connection, otherwise connecting the call to an agent operator device.
2 more elements
A system for automated detection of voicemail calls, the system comprising:
- a communication interface;
- and
- at least one processor coupled to the communication interface, the at least one processor configured for:
- initiating, via the communication interface, a call to a telephone number associated with a user device;
- capturing at least one audio sample frame from the call;
- analyzing the audio sample frame to determine if the call is a voicemail call;
- and
- if the call is a voicemail call, dropping the call connection, otherwise connecting the call to an agent operator device.
5 more elements
Dependencies are inferred from the claim text.