Information providing device, method, and program

An information providing method executed by a computer, the method comprising:

• a step of acquiring evaluation data including evaluation values for evaluation items for a target product or service, the evaluation data including evaluation values for a plurality of evaluation items related to a contract intention;
• a step of calculating an evaluation value for the contract intention based on the evaluation data;
• a multivariate analysis step of calculating contribution degrees of a plurality of explanatory variables with respect to an objective variable by conducting a multivariate analysis using an evaluation value for the contract intention as the objective variable, and evaluation values for a plurality of evaluation items in the evaluation data as the explanatory variables;
• and
• an analysis result output step of displaying an analysis result in the multivariate analysis step on an information terminal capable of communicating via a network,
• wherein the evaluation data includes an evaluation item of a first level corresponding to the objective variable, evaluation items of a second level that explain the objective variable, and evaluation items of a third level that explain evaluation items of the second level, and
• the multivariate analysis step includes executing a first multivariate analysis using an evaluation value for an evaluation item of the second level as an intermediate objective variable, and evaluation values for evaluation items of the third level as explanatory variables, and executing a second multivariate analysis using an evaluation value for an evaluation item of the first level as an objective variable, and evaluation values for evaluation items of the second level as explanatory variables.

A program that causes a computer to function as:

• a means for acquiring evaluation data including evaluation values for evaluation items for a target product or service, the evaluation data including evaluation values for a plurality of evaluation items related to a contract intention;
• a means for calculating an evaluation value for the contract intention based on the evaluation data;
• a multivariate analysis means for calculating contribution degrees of a plurality of explanatory variables with respect to an objective variable by conducting a multivariate analysis using an evaluation value for the contract intention as the objective variable, and evaluation values for a plurality of evaluation items in the evaluation data as the explanatory variables;
• and
• an analysis result output means for displaying an analysis result from the multivariate analysis means on an information terminal capable of communicating via a network,
• wherein the evaluation data includes an evaluation value for an evaluation item of a first level corresponding to the objective variable, evaluation values for evaluation items of a second level that explain the objective variable, and evaluation values for evaluation items of a third level that explain evaluation items of the second level, and
• the multivariate analysis means includes executing a first multivariate analysis using an evaluation value for an evaluation item of the second level as an intermediate objective variable, and evaluation values for evaluation items of the third level as explanatory variables, and executing a second multivariate analysis using an evaluation value for an evaluation item of the first level as an objective variable, and evaluation values for evaluation items of the second level as explanatory variables.