Credit card processing using universal chargeback database
AssigneeMastercard International Incorporated
InventorsSelwyn Kaitha, Rohan Ganpat Rane, Shweta Vichare
Life of this patent
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Abstract
A method and system are provided for issuing new financial cards to customers and for determining whether to approve chargeback requests made by customers. The method and system utilize a chargeback database that is accessible by multiple card issuers. The chargeback database uses customer identifiers that are unique for each customer in the database. Card issuers are able to search the database to retrieve historical chargeback data involving a particular customer. The historical chargeback data includes chargeback requests made to any card issuer with access to the database.
Claims20
A method of issuing a new credit card to a customer, comprising:
- the customer providing customer information sufficient to uniquely identify the customer to a card issuer;
- maintaining a chargeback database comprising a plurality of customer identifiers, each customer identifier being associated with a particular individual and being unique to the particular individual, the chargeback database further comprising historical chargeback data for each particular individual, the historical chargeback data for each particular individual being linked to the customer identifier associated with the particular individual;
- the card issuer searching the chargeback database using the customer information to determine whether a customer identifier exists in the chargeback database associated with the customer information;
- if a customer identifier exists in the chargeback database associated with the customer information, the card issuer retrieving the historical chargeback data for the customer;
- and
- the card issuer issuing the new credit card to the customer or refusing to issue the new credit card to the customer based on the retrieved historical chargeback data.
Dependencies are inferred from the claim text.