Technologies related to mute functionality in text-based messaging applications
AssigneeGenesys Cloud Services, Inc.
InventorsNICOLAS KREBS, FABIAN LE DOEUFF
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AssigneeGenesys Cloud Services, Inc.
InventorsNICOLAS KREBS, FABIAN LE DOEUFF
Estimating the term…
A method of selectively generating message notifications for chat messages to a user of a chat channel. The method includes: activating a mute feature for the chat channel; activating an auto-unmute feature for the chat channel; receiving a search target defining a message characteristic; receiving a first new message; analyzing the first new message to determine if the message characteristic of the search target is present in the first new message; if the search target is determined to not be present in the first new message, maintaining the mute feature so that, in relation to the first new message, no message notification is generated; and if the search target is determined to be present in the first new message, overriding the mute feature so that, in relation to the first new message, a first message notification is generated.
A computer-implemented method of selectively generating message notifications in relation to respective messages to a user via a user device, wherein the messages each comprises a text-based chat message posted on a chat channel to which the user is subscribed, the method comprising:
A system for selectively generating message notifications in relation to respective messages to a user via a user device, wherein the messages each comprises a text-based chat message posted on a chat channel to which the user is subscribed, the system comprising:
Dependencies are inferred from the claim text.