Artificial intelligence-based chatbot system with machine learning-based processing of data structures

A non-transitory processor-readable storage medium having stored therein program code of one or more software programs, wherein the program code when executed by at least one processing device causes the at least one processing device:

• to process data pertaining to one or more interactions between at least one user device and at least one artificial intelligence-based chatbot into one or more data structures;
• to predict at least one future task of at least a portion of the one or more interactions by processing at least portions of the one or more data structures using one or more machine learning techniques;
• and
• to identify at least one task handler component related to at least one chatbot functionality associated with the at least one predicted future task.

An apparatus comprising:

• at least one processing device comprising a processor coupled to a memory;
• the at least one processing device being configured:
• to process data pertaining to one or more interactions between at least one user device and at least one artificial intelligence-based chatbot into one or more data structures;
• to predict at least one future task of at least a portion of the one or more interactions by processing at least portions of the one or more data structures using one or more machine learning techniques;
• and
• to identify at least one task handler component related to at least one chatbot functionality associated with the at least one predicted future task.