Engagement-based communication session management

A system comprising:

• at least one processor;
• and
• memory storing instructions that, when executed by the at least one processor, causes the system to perform a set of operations, the set of operations comprising:
• receiving, by the system, an interaction intent metric for a user of a first computing device, wherein the user is a communication participant of a communication session;
• when it is determined that the interaction intent metric exceeds a positive intent threshold and input for the first computing device to the communication session is muted:
• identifying a first set of actions associated with a positive intent to engage in the communication session;
• and
• performing a first action of the first set of actions with respect to the first computing device of the participant;
• and
• when it is determined that the interaction intent metric is below a negative intent threshold and input for the first computing device to the communication session is not muted:
• identifying a second set of actions associated with a negative intent to engage in the communication session;
• and
• performing a second action of the second set of actions with respect to the first computing device of the participant.

A method for managing a communication session, the method comprising:

• obtaining, by a server device of the communication session, an interaction intent metric for a first computing device of a communication session;
• when it is determined that the interaction intent metric exceeds an intent threshold and therefore does not match an input state for the first computing device:
• identifying a set of actions associated with the interaction intent metric as it relates to the intent threshold;
• and
• automatically transmitting, by the server device to the first computing device, an indication of an action of the set of actions.

A method for managing a communication session, the method comprising:

• obtaining an interaction intent metric for a user of a first computing device, wherein the user is a communication participant of a communication session;
• when it is determined that the interaction intent metric exceeds an intent threshold and therefore does not match an input state for the first computing device:
• generating a set of actions based on the interaction intent metric as it relates to the intent threshold;
• and
• performing an action of the set of actions with respect to the first computing device of the participant.