US 2026/0010649 A1Published application

System and method for transmitting alerts over a computer network

AssigneeMorgan Stanley Services Group Inc.

InventorsChirag KARKERA, Dipali ACHARYA, Kayan KATRAK, Shubham TANDON, Harsh AJMERA, Abira GANGULI, Chaitya CHHEDA

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Abstract

A system and method may provide network communication protocols for handling emergencies while keeping private information secure. Some embodiments may include using a computer processor of a computerized sever to extract data items to be exchanged based first information items, where the first information items are received from a sender computing device; determining a mode of communication based on second information items—where the second information items describe destination computing devices; and transmitting the extracted data items to destination computing devices device based on the determined mode of communication. In some embodiments, some of the information items may describe or may be associated with a third entity or device, which may be a device separate from the sender computer and from the server.

Claims20

Dependent claims

A computerized method for performing exchanges of data over a computer network, the method comprising, by a server comprising a computer processor:

extracting from the server, by the processor, one or more data items to be exchanged based on one or more first information items, wherein one or more of the first information items are transmitted from a sender computing device, the transmitting of one or more of the first information items triggered by an artificial intelligence (AI) chatbot receiving input from the sender computing device, wherein the AI chatbot is integrated into an application deployed on the server;
determining, by the processor, a mode of communication selected from a group consisting of short message service (SMS), telephone call and email, the determining based on:
one or more of the first information items transmitted from the sender computing device, and a plurality of second information items stored at the server, wherein one or more of the second information items describe one or more destination computing devices;
wherein the extracted data items and one or more of the second information items were originally retrieved from a third computing device, the third computing device separate from the sender computing device and from the server, wherein an emergency is occurring for the third computing device at a time of the transmitting of one or more of the first information items from the sender computing device, wherein the extracted data items describe the emergency, and wherein the extracted data items are received from the third computing device upon registering to the application deployed on the server, and wherein the one or more first information items transmitted from the sender computing device comprise an identifier of the third computing device;
transmitting, by the processor, the extracted data items to one or more of the destination computing devices based on the determined mode of communication, the transmitted data items comprising an alert message;
granting the sender computing device access to one or more records describing the third computing device, the one or more records stored at the server, wherein the granting of the access is based on a location of the third computing device, wherein the granting of the access to the one or more records describing the third computing device is performed while private records of the third computing device are inaccessible to the sender computing device, the private records of the third computing device stored by the server;
and
displaying one or more of the records to which access was granted on a graphical user interface (GUI) of the sender computing device.

5 more elements

A computerized system for performing exchanges of data over a computer network, the system comprising:

a computerized server comprising a processor and a memory, wherein the processor is to:
extract from the server one or more data items to be exchanged based on one or more first information items, wherein one or more of the first information items are transmitted from a sender computing device, the transmitting of one or more of the first information items triggered by an artificial intelligence (AI) chatbot receiving input from the sender computing device, wherein the AI chatbot is integrated into an application deployed on the server;
determine a mode of communication selected from a group consisting of short message service (SMS), telephone call and email, the determining based on:
one or more of the first information items transmitted from the sender computing device, and a plurality of second information items stored at the server, wherein one or more of the second information items describe one or more destination computing devices;
wherein the extracted data items and one or more of the second information items were originally retrieved from a third computing device, the third computing device separate from the sender computing device and from the server, wherein an emergency is occurring for the third computing device at a time of the transmitting of one or more of the first information items from the sender computing device, wherein the extracted data items describe the emergency, and wherein the extracted data items are received from the third computing device upon registering to the application deployed on the server, and wherein the one or more first information items received from the sender computing device comprise an identifier of the third computing device;
transmit the extracted data items to one or more of the destination computing devices based on the determined mode of communication, the transmitted data items comprising an alert message;
grant the sender computing device access to one or more records describing the third computing device, the one or more records stored at the server, wherein the granting of the access is based on a location of the third computing device, wherein the granting of the access to the one or more records describing the third computing device is performed while private records of the third computing device are inaccessible to the sender computing device, the private records of the third computing device stored by the server;
and
display one or more of the records to which access was granted on a graphical user interface (GUI) of the sender computing device.

6 more elements

A computerized method for performing data transfers over a data network, the method comprising, by a server comprising a computer processor:

retrieve, by the processor, one or more data elements to be transferred based on one or more first data elements, wherein one or more of the first data elements are transmitted from an initiator computing device, the transmitting of one or more of the first data elements triggered by an artificial intelligence (AI) chatbot receiving input from the initiator computing device, wherein the AI chatbot is integrated into an application deployed on the server;
determining, by the processor, a mode of transfer selected from a group consisting of short message service (SMS), telephone call and email, the determining based on:
one or more of the first data elements transmitted from the initiator computing device, and a plurality of second data elements stored at the server, wherein one or more of the second data elements describe one or more target computing devices;
wherein the retrieved data elements and one or more of the second data elements were originally retrieved from an inaccessible computing device, the inaccessible computing device separate from the initiator computing device and from the server, wherein an emergency is occurring for the inaccessible computing device at a time of the transmitting of one or more of the first data elements from the initiator computing device, wherein the retrieved data elements describe the emergency, and wherein the retrieved data elements are received from the inaccessible computing device upon registering to the application deployed on the server, and wherein the one or more first data elements transmitted from the initiator computing device comprise an identifier of the inaccessible computing device;
transferring, by the processor, the retrieved data elements to one or more of the target computing devices based on the determined mode of transfer, the data elements comprising an alert message;
granting the initiator computing device access to one or more records describing the inaccessible computing device, the one or more records stored at the server, wherein the granting of the access is based on a location of the inaccessible computing device, wherein the granting of the access to the one or more records describing the inaccessible computing device is performed while private records of the inaccessible computing device are inaccessible to the initiator computing device, the private records of the inaccessible computing device stored by the server;
and
displaying one or more of the records to which access was granted on a graphical interface of the initiator computing device.

5 more elements

Dependencies are inferred from the claim text.