US 2026/0010646 A1Published application

Systems and methods for connecting to plurality of systems of record

AssigneeStan A.I. Corp.

InventorsMaximilian GAJDEL, Bogdan RAIC

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Abstract

Provided are computer-implemented systems and methods for connecting to plurality of systems of record. This includes receiving a user request from the user at a user device, transmitting the user request via a network, receiving a first output based on the user request, determining one or more actions, based on the one or more intent signals, each of the one or more intent signals identifying a user intent in the user request, determining a candidate system of record associated with the one or more actions, transmitting an automated request based on the one or more intent signals and the one or more actions, receiving a second output based at least on the one or more intent signals and the one or more actions, the second output comprising a response to the user request, determining a user response to the user request based on the second output.

Claims20

Dependent claims

A computer-implemented method for responding to user queries requiring access to data stored in one or more systems of record from amongst a plurality of systems of record stored by a plurality of record system databases, the method comprising:

receiving, by a server processor through an omnichannel interface, a user request from a user device over a first communication channel, the user request including a user-defined request relating to a residential or commercial property associated with a user associated with the user request;
determining, by the server processor, user identification data for the user based on pre-processing of the user request;
determining, by the server processor, one or more specific user intents defined by the user request, wherein the one or more specific user intents are determined by providing the user request and the user identification data to one or more intent determining processors configured to use at least one machine learning model to determine an intent associated with the user request;
determining, by the server processor, request-related data based on the one or more specific user intents;
determining, by the server processor, a candidate record system database associated with the residential or commercial property from amongst the plurality of record system databases, wherein the candidate record system database is determined to be storing the request-related data, and wherein the candidate record system database is external to and remote from the server processor;
retrieving, from the candidate record system database, user-specific request related data corresponding to the request-related data;
determining, by the server processor, a request data response based on the one or more specific user intents, the request data response comprising at least some of the user-specific request related data retrieved from the candidate record system database;
determining, by the server processor, a user response to the user request based on the request data response;
and
transmitting, by the server processor to the user device, the user response to the user request using the first communication channel.

7 more elements

A system for responding to user queries requiring access to data stored in one or more systems of record from amongst a plurality of systems of record stored by a plurality of record system databases, the system comprising:

a processor;
and
an omnichannel network communication interface coupled to the processor and in communication with a plurality of user devices;
wherein the processor is configured to:
receive through an omnichannel interface, a user request from a first user device over a first communication channel, the user request including a user-defined request relating to a residential or commercial property associated with a user associated with the user request;
determine user identification data for the user based on pre-processing of the user request;
determine one or more specific user intents defined by the user request, wherein the one or more specific user intents are determined by providing the user request and the user identification data to one or more intent determining processors configured to use at least one machine learning model to determine an intent associated with the user request;
determine request-related data based on the one or more specific user intents;
determine a candidate record system database associated with the residential or commercial property from amongst the plurality of record system databases, wherein the candidate record system database is determined to be storing the request-related data, and wherein the candidate record system database is external to and remote from the server processor;
retrieve user-specific request related data corresponding to the request-related data from the candidate record system database;
determine a request data response based on the one or more specific user intents, the request data response comprising at least some of the user-specific request related data retrieved from the candidate record system database;
determine a user response to the user request based on the request data response;
and
transmit the user response to the first user device using the first communication channel.

11 more elements

Dependencies are inferred from the claim text.

Facts

Application: 19/326,131Filed 11 Sep 2025
Priority: 22 Feb 2024
Published: 8 Jan 2026
Term ends: Not estimatedThe source records don’t support an estimate.

Classification16 codes

G06F 16/334
Query processing: query execution
G06F 21/6218
Protecting access to data via a platform, e.g. using keys or access control rules: to a system of files or objects, e.g. local or distributed file…
G06F 16/3344
Query execution: using natural language analysis
G06F 16/903
Details of database functions independent of the retrieved data types: querying

Family

Application63/556,566Us provisional application · filed 22 Feb 2024
Application18/675,005Continuation in part · filed 27 May 2024
Application18/963,681Division · filed 28 Nov 2024
Application19/326,131Division
Application18/963,681Continuation in part
US 12,423,456 B2Related patent
US 2025/0272424 A1Published application
US 2026/0010646 A1This patent

From the US filing history. Foreign family members aren’t listed.