Semiautomated relay method and apparatus

A method for use with a communication session wherein a hearing user (HU) uses an HU communication device to communicate with an assisted user (AU) using an AU communication device, wherein HU voice signal is transmitted from the HU communication device to the AU communication device during the session and AU voice signal is transmitted from the AU communication device to the HU communication device during the session, the method for transcribing the HU voice signal and comprising the steps of:

• receiving the HU voice signal;
• transcribing the HU voice signal to text;
• transmitting the text to the AU communication device;
• presenting the text via an AU communication device display screen;
• determining that at least a portion of the text presented via the display screen is an error;
• categorizing the error as one of a plurality of error type;
• based on the error type, identifying if the error should be corrected;
• and
• for errors to be corrected, making the correction within the text presented via the display screen.

A method for use with a communication session wherein a hearing user (HU) uses an HU communication device to communicate with an assisted user (AU) using an AU communication device, wherein HU voice signal is transmitted from the HU communication device to the AU communication device during the session and AU voice signal is transmitted from the AU communication device to the HU communication device during the session, the method for transcribing voice signal and comprising the steps of:

• receiving the voice signals during an ongoing communication session;
• transcribing the received voice signals to text;
• transmitting the text to the AU communication device;
• presenting the text via an AU communication device display screen;
• determining that at least a portion of the text presented via the display screen is incorrect;
• categorizing the incorrect text as one of a plurality of error types;
• based on the error type, identifying if the error should be corrected;
• in instances where errors should be corrected, determining if the correction should be visually distinguished from other text presented on the display screen;
• for a first set of corrections, discarding the corrections without correcting errors in the text on the display;
• for a second set of corrections that are to be made to the text presented via the display, making error corrections in line to the text presented via the display screen without visually distinguishing the corrections from other text on the display;
• and
• for a third set of corrections that are to be made to the text presented via the display, making error corrections in line to the text presented via the display screen wherein the error corrections are visually distinguished from other text on the display.