System and method for optimizing outbound communication
AssigneeAssertion, Inc.
InventorsSrinivasan NARAYANAN, Satyam LAD
Life of this patent
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AssigneeAssertion, Inc.
InventorsSrinivasan NARAYANAN, Satyam LAD
Estimating the term…
A system and a method for optimizing outbound communication are described. The system receives the authorization request from one or more first computing devices and sends a communication message to one or more second computing devices, the communication message comprising options for the user to select a preferred time to communicate with the enterprise. The system receives a response from the user, the response comprising consent for receiving communication and the preferred time for receiving the communication. The system provides the response to the one or more first computing devices to schedule and initiate the communication based on the received consent and the preferred time. The system dynamically adjusts the options for the user based on the recorded consent and the preferred time for a predetermined period for continuous user engagement.
A system for optimizing outbound communication, comprising:
A method for optimizing the answer rate of outbound communication, the method comprising:
Dependencies are inferred from the claim text.