Semiautomated relay method and apparatus
AssigneeUltratec, Inc.
InventorsRobert M. Engelke, Kevin R. Colwell, Christopher Engelke
Life of this patent
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Abstract
A method to transcribe communications includes the steps of obtaining a plurality of hypothesis transcriptions of a voice signal generated by a speech recognition system, determining consistent words that are included in at least first and second of the plurality of hypothesis transcriptions, in response to determining the consistent words, providing the consistent words to a device for presentation of the consistent words to an assisted user, and presenting the consistent words via a display screen on the device, wherein a rate of the presentation of the words on the display screen is variable.
Claims20
A method for facilitating communication between an assisted user (AU) and a hearing user (HU) wherein the AU uses an AU communication device including a device display screen and the HU uses an HU communication device during a communication session, the method comprising the steps of, during a communication session between the AU communication device and the HU communication device:
- receiving an HU voice signal;
- using a first captioning process to generate a first caption set for the HU voice signal;
- using a second captioning process to generate a second caption set for the HU voice signal;
- determining a first accuracy corresponding to the first caption set;
- determining a second accuracy corresponding to the second caption set;
- identifying the captioning process associated with the most accurate of the first and second caption sets as the most accurate captioning process;
- subsequent to identifying the most accurate captioning process,
- continuing captioning using the most accurate captioning process to generate text captions;
- and
- presenting the text captions via the device display screen.
A method for facilitating communication between an assisted user (AU) and a hearing user (HU) wherein the AU uses an AU communication device that includes a display screen and the HU uses an HU communication device during a communication session, the method comprising the steps of, during a communication session between the AU communication device and the HU communication device:
- receiving an HU voice signal;
- using each of a plurality of different captioning processes to generate a plurality of caption sets corresponding to the HU voice signal;
- determining separate accuracies corresponding to each of the plurality of different captioning processes;
- identifying the most accurate of the captioning processes;
- subsequent to identifying the most accurate of the captioning processes:
- (i) using the most accurate of the captioning processes to generate text captions;
- and
- (ii) presenting the text captions via the device display screen.
A method for facilitating communication between an assisted user (AU) and a hearing user (HU) wherein the AU uses an AU communication device including a device display screen and the HU uses an HU communication device during a communication session, the method comprising the steps of, during a communication session between the AU communication device and the HU communication device:
- receiving an HU voice signal;
- using each of a plurality of different captioning processes to generate a plurality of caption sets corresponding to the HU voice signal;
- presenting the HU voice signal and a first caption set form teh plurality of caption sets to a call assistant (CA);
- receiving error corrections from the CA to generate a truth transcript;
- presenting the truth transcript to the AU via an AU device display screen;
- comparing the corrected captions to each of the plurality of caption sets to determine an accuracy for each of the plurality of captioning processes;
- identifying a most accurate one of the captioning processes;
- subsequent to identifying the most accurate one of the captioning processes, using the most accurate captioning process to generate text captions;
- presenting the text captions via the device display screen instead of the truth captions;
- and
- cutting the CA out of the communication session.
Dependencies are inferred from the claim text.