Large scale generative artificial intelligence for generation of customized content

A computer system for facilitating processing within a computing environment, the computer system comprising:

• a processor set;
• a set of at least one computer-readable storage medium;
• and
• program instructions, collectively stored in the set of at least one computer-readable storage medium for causing the processor set to perform the following computer operations including:
• receive from a requester a request for a customized reply, the receiving the request using one or more networks of the computing environment;
• retrieve one or more templates stored in a selected location based, at least in part, on at least one ontology constructed for one or more domains associated with the request for the customized reply;
• input into the one or more templates information relating to the requster to provide one or more populated templates;
• generate the customized reply to the request based on the one or more populated templates;
• and
• provide the customized reply to the requester.

A computer program product for facilitating processing within a computing environment, the computer program product comprising:

• a set of at least one computer-readable storage medium;
• and
• program instructions, collectively stored in the set of at least one computer-readable storage medium for causing a processor set to perform the following computer operations including:
• receive from a requester a request for a customized reply, the receiving the request using one or more networks of the computing environment;
• retrieve one or more templates stored in a selected location based, at least in part, on at least one ontology constructed for one or more domains associated with the request for the customized reply;
• input into the one or more templates information relating to the requester to provide one or more populated templates;
• generate the customized reply to the request based on the one or more populated templates;
• and
• provide the customized reply to the requester.

A computer-implemented method of facilitating processing within a computing environment, the computer-implemented method comprising:

• receiving from a requester a request over one or more networks of the computing environment, the request related to a selected event;
• retrieving one or more templates stored in a selected location, the one or more templates retrieved based, at least in part, on one or more ontologies constructed for the selected event, the one or more templates created using a large language model trained to create the one or more templates based on the selected event, the large language model shielded from direct request traffic;
• inputting information in the one or more templates to provide one or more populated templates;
• generating a customized reply to the request based on the one or more populated templates;
• and
• providing to the requester the customized reply that is generated based on the one or more populated templates.