Displaying queue information in a graphical user interface of an issue tracking system

A computer-implemented method for providing a graphical user interface of an issue tracking system, the method comprising:

• causing display of the graphical user interface on a display of a user device associated with a particular user account, the graphical user interface including a set of object cards, each object card including issue data extracted from a respective issue managed by the issue tracking system;
• in response to a user input received at a snooze control element of a particular object card of the set of object cards, the particular object card corresponding to an open issue assigned to the particular user account, causing display of a snooze control window configured to receive user unsnooze input;
• in response to receiving a user unsnooze criteria via the snooze control window:
• causing particular the object card to be hidden from display in the graphical user interface;
• storing, at the issue tracking system, snooze data associated with the particular object card, the snooze data based at least in part on the user unsnooze criteria;
• and
• subsequent to a trigger condition of the snooze data being satisfied, causing the particular object card to be unhidden from display in the graphical user interface.

A system comprising:

• one or more processors;
• one or more non-transitory computer readable storage media storing sequences of instructions which, when executed by the one or more processors, cause the one or more processors to:
• receive a user request to display an activity feed interface of an issue tracking system (ITS);
• provide issue data and a first activity data to a user device associated with the user request;
• cause display, on the user device, of the activity feed interface, the activity feed interface comprising one or more issue cards, the one or more issue cards containing respective issue information extracted from the issue data;
• evaluate the first activity data to determine at least one issue card corresponding to an issue update received subsequent to a previous viewing of the activity feed interface;
• cause display, on the user device, of an activity indicator corresponding to the issue update proximate to the at least one issue card;
• and
• in response to receiving a user input via the activity indicator:
• obtain a second activity data;
• extract, from the second activity data, respective activity information corresponding to the at least one issue card;
• and
• provide at least a portion of the respective activity information to the user device, thereby causing to be displayed, on the user device, at least the portion of the respective activity information in an activity interface pane proximate to the activity indicator.