Geography-Based Voice Message Assignment And Management
AssigneeZoom Communications, Inc.
InventorNick Swerdlow
Life of this patent
Estimating the term…
Abstract
A voice message (VM) is received at a shared VM inbox. A geographical location associated with a caller telephone number of a voice message (VM) stored in a shared VM inbox is determined. A user is identified from a group of users based on a proximity of a location of the user to the geographical location. The VM is assigned to the user. In some implementations, a callback action with respect to the VM is enabled for the user, other users in the group are enabled to listen to the VM but the other users in the group are prevented from performing the callback action while the VM is assigned to the user.
Claims20
A method, comprising:
- determining a geographical location associated with a caller telephone number of a voice message (VM) stored in a shared VM inbox;
- identifying a user from a group of users based on a proximity of a location of the user to the geographical location;
- and
- assigning the VM to the user.
A system, comprising:
- one or more memories;
- and
- one or more processors, the one or more processors configured to execute instructions stored in the one or more memories to:
- determine a geographical location associated with a caller telephone number of a voice message (VM) stored in a shared VM inbox;
- identify a user from a group of users based on a proximity of a location of the user to the geographical location;
- and
- assign the VM to the user.
One or more non-transitory computer-readable storage media storing instructions operable to cause one or more processors to perform operations comprising:
- determining a geographical location associated with a caller telephone number of a voice message (VM) stored in a shared VM inbox;
- identifying a user from a group of users based on a proximity of a location of the user to the geographical location;
- and
- assigning the VM to the user.
Dependencies are inferred from the claim text.