# US 2025/0165701 A1 · Information processing apparatus, information processing method, and non-transitory computer readable storage medium

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- Number: US 2025/0165701 A1
- Document ID: US20250165701A1
- Status: Published application
- Kind: A1
- Application number: 18/945,357
- Filed: 2024-11-12
- Published: 2025-05-22
- Earliest claimed: 2023-11-20
- Assignees: LY Corporation
- Applicants: LY Corporation
- Inventors: Taichi FURUKAWA
- Web page: https://patentgrep.com/patent/US20250165701A1

## CPC

- G06F 40/166: Editing, e.g. inserting or deleting
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)

## Abstract

An information processing apparatus according to the present application includes an acquisition unit, a determination unit, and a generation unit. The acquisition unit acquires user information that is information of each user who has performed a specific behavior in an online service. The determination unit determines a plurality of personas different from each other by clustering based on the user information acquired by the acquisition unit. The generation unit causes generative AI to generate information indicating a discussion on a specific agenda by the personas based on information indicating the personas determined by the determination unit.

## Claims

### Claim 1

An information processing apparatus comprising:
an acquisition unit that acquires user information that is information of each user who has performed a specific behavior in an online service;
a determination unit that determines a plurality of personas different from each other by clustering based on the user information acquired by the acquisition unit; and
a generation unit that causes generative AI to generate information indicating a discussion on a specific agenda by the personas based on information indicating the personas determined by the determination unit.

### Claim 2 (depends on 1)

The information processing apparatus according to claim 1, wherein the user information comprises information indicating attributes of the user and information on the specific behavior performed by the user.

### Claim 3 (depends on 2)

The information processing apparatus according to claim 2, wherein the generation unit inputs, to the generative AI as input information, information comprising instruction information that directs the discussion on the specific agenda by the personas determined by the determination unit, and causes the generative AI to generate information indicating the discussion by the personas.

### Claim 4 (depends on 3)

The information processing apparatus according to claim 3, wherein the generation unit inputs information further comprising the persona's past utterance history on the specific agenda to the generative AI as the input information.

### Claim 5 (depends on 3)

The information processing apparatus according to claim 3, further comprising a reception unit that receives agenda information that is information indicating an agenda, wherein
the generation unit causes the generative AI to generate information indicating the discussion by personas with an agenda indicated by agenda information by the reception unit as the specific agenda.

### Claim 6 (depends on 5)

The information processing apparatus according to claim 5, wherein
the reception unit receives termination condition information indicating a termination condition for the discussion on the specific agenda, and
the generation unit inputs information to the generative AI as the input information, the information further comprising the termination condition information received by the reception unit in the instruction information.

### Claim 7 (depends on 5)

The information processing apparatus according to claim 5, wherein
the reception unit receives constraint condition information indicating a constraint condition for discussion content by the personas, and
the generation unit inputs information to the generative AI as the input information, the information further comprising the constraint condition information received by the reception unit in the instruction information.

### Claim 8 (depends on 5)

The information processing apparatus according to claim 5, further comprising a providing unit that provides a target person with information indicating the discussion on the specific agenda by the persona, wherein
the reception unit receives question information indicating a question by the target person, and
the generation unit inputs information to the generative AI as the input information, the information further comprising the question information received by the reception unit in the instruction information.

### Claim 9 (depends on 5)

The information processing apparatus according to claim 5, wherein
the reception unit receives additional persona information indicating an additional persona being a persona other than the personas, and
the generation unit inputs information to the generative AI as the input information, the information comprising, as the instruction information, information instructing a discussion by the additional persona indicated by the additional persona information received by the reception unit and the personas.

### Claim 10 (depends on 5)

The information processing apparatus according to claim 5, wherein the generation unit inputs information to the generative AI as the input information, the information further comprising information instructing a facilitator to proceed with a discussion in the instruction information, the facilitator facilitating the discussion by the personas.

### Claim 11 (depends on 1)

The information processing apparatus according to claim 1, further comprising a creation unit that creates a mind map of the discussion on the specific agenda based on the information indicating the discussion on the specific agenda by the personas.

### Claim 12 (depends on 1)

The information processing apparatus according to claim 1, wherein the acquisition unit acquires, as the user information, information of each user who has used a service in a specific category in an online Q&A service.

### Claim 13 (depends on 1)

The information processing apparatus according to claim 1, wherein the acquisition unit acquires, as the user information, information of each user who has performed a search with a specific search query in an online search service.

### Claim 14

An information processing method performed by a computer, the information processing method comprising:
acquiring user information that is information of each user who has performed a specific behavior in an online service;
determining a plurality of personas different from each other by clustering based on the user information acquired at the acquiring; and
causing generative AI to generate information indicating a discussion on a specific agenda by the personas based on information indicating the personas determined at the determining.

### Claim 15

A non-transitory computer readable storage medium having stored an information processing program causing a computer to perform:
acquiring user information that is information of each user who has performed a specific behavior in an online service;
determining a plurality of personas different from each other by clustering based on the user information acquired at the acquiring; and
causing generative AI to generate information indicating a discussion on a specific agenda by the personas based on information indicating the personas determined at the determining.
