Automated Delivery System for Brick and Mortar Retail Locations

A method for contactless delivery of an item at a brick and mortar retail location, comprising:

• receiving, from a computing device, a request for an item, the item being physically located within the brick and mortar retail location;
• in response to receiving the request for the item, causing a robotic delivery system associated with the brick and mortar retail location to retrieve the item;
• causing the robotic delivery system to place the item in a delivery compartment at the brick and mortar retail location;
• once the item is placed in the delivery compartment, automatically updating, in substantially real-time, inventory information associated with the item, the inventory information indicating the item is no longer available even though the item is physically located in the delivery compartment at the brick and mortar retail location;
• receiving, from the computing device, authentication information verifying an identity of an individual associated with the request;
• in response to receiving the authentication information, releasing the item from the delivery compartment to the individual;
• and
• verifying the inventory information associated with the item in response to the item being removed by the individual from the delivery compartment.

A system, comprising:

• a processor;
• and
• a memory coupled to the processor and storing instructions that, when executed by the processor, perform operations, comprising:
• receiving, from a computing device, a request for an item, the item being physically located within the brick and mortar retail location;
• in response to receiving the request for the item, causing a robotic delivery system associated with the brick and mortar retail location to retrieve the item;
• causing the robotic delivery system to place the item in a secure delivery compartment at the brick and mortar retail location;
• in response to the robotic delivery system retrieving the item or placing the item in the secure delivery compartment, automatically updating, in substantially real-time, inventory information associated with the item, the inventory information indicating the item is no longer available for purchase even though the item is physically located in the secure delivery compartment at the brick and mortar retail location;
• receiving, from the computing device, authentication information verifying an identity of an individual associated with the request;
• in response to receiving the authentication information, releasing the item to the individual from the secure delivery compartment;
• and
• verifying the inventory information associated with the item in response to the item being removed by the individual from the delivery compartment.

A system, comprising:

• a processor;
• and
• a memory coupled to the processor and storing instructions that, when executed by the processor, perform operations, comprising:
• storing inventory information associated with an item physically available at a brick and mortar retail location;
• receiving a request for the item;
• causing a robotic delivery system associated with the brick and mortar retail location to retrieve the item;
• causing the robotic delivery system to place the item in a secure delivery compartment associated with the brick and mortar retail location;
• once the item is placed in the secure delivery compartment, automatically updating, in substantially real-time, the inventory information associated with the item, the inventory information indicating the item is no longer available for purchase even though the item is physically located within the brick and mortar retail location;
• receiving authentication information verifying an identity of an individual associated with the request;
• in response to receiving the authentication information, permitting access to the secure delivery;
• and
• verifying the inventory information associated with the item in response to the item being removed from the secure delivery compartment.