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US 2025/0071208 A1Published application
Communication logging system
OwnerKaren Paulsoninventor
Life of this patent
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Abstract
A communication logging system facilitates communications between two or more users. A secured database stores communications from each user, and the system notifies the intended recipients of the communications. The system records times of creation of the communications, times of access to the communications, and who created and/or accessed the communications. The communications may not be altered or deleted once recorded, so there is a permanent source of reliable evidence as to the content of the communications and information associated therewith.
Claims19
A method for recording, securing and accessing a communication between a first user and a second user, comprising:
- recording a communication between a first user and a second user, the communication comprising a text message addressed to a phone number;
- storing the communication in an event database of a communication logging system, including a first time stamp record comprising a time the recorded communication was recorded and a length of the recorded communication;
- restricting access to the event database such that none of the recorded communication and the first time stamp record can be modified or deleted, thereby providing an unalterable record of the communication and the first time stamp record;
- confirming an identity of an administrator based on a security identification provided by the administrator, the administrator being a third-party not a party to the communication;
- allowing the administrator to access the communication logging system based upon the confirmation of the identity of the administrator;
- receiving a request from the administrator for a report comprising an entire contents of the text message and the first time stamp record;
- and
- providing the report to the administrator.
5 more elements
A system for logging a recorded communication between a first user and a second user, comprising a computer having one or more processors executing instructions to implement software modules, the system comprising:
- a storage device having a user database having stored therein a security identification of a first user and a security identification of a second user;
- an event database configured to store recorded communications comprising text messages the first user and the second user addressed to a respective phone number, time stamp records associated with the recorded communications, and status information associated with the recorded communications;
- a message recording module configured to:
- a) record the communications between the first user and the second user;
- b) associate the recorded communications as having been between the first user and the second user;
- and c) store the recorded communications in the event database;
- a recorded communication module configured to:
- a) enable the first user and second user to access the recorded communications by requiring the respective user to access the system using the respective security identification;
- and b) access the recorded communications stored in the event database;
- a time-stamp module configured to:
- a) generate a first time stamp record comprising a time each of the recorded communications was recorded;
- b) generate a second time stamp record comprising a time each of the recorded communications was accessed by the respective user, by identifying a time each of the recorded communications was accessed by the respective user;
- c) store the first time stamp record in the event database;
- and d) store the second time stamp record in the event database;
- and
- a master control module configured to:
- a) prevent modification or deletion of any of the recorded communications, the first time stamp record, and the second time stamp record in the event database, such that the event database provides an unalterable record of each of the recorded communications, the first time stamp record, and the second time stamp record;
- b) produce a report of selected text messages within the event database including an entire content of each of the selected text messages, and the first time stamp record and the second time stamp record of each of the selected text messages;
- and (c) provide administrator secured access to obtain a report by:
- confirming an identity of an administrator based on a security identification provided by the administrator, the administrator being a third-party not a party to the communication, allowing the administrator to access the system based upon the confirmation of the identity of the administrator, receiving a request from the administrator for a report comprising the recorded communications and the first time stamp record, and providing the report to the administrator.
17 more elements
A method for logging a communication from a first user to a second user, comprising:
- receiving a communication from a first user to a second user, the communication comprising a text message addressed to a phone number;
- recording the communication in an event database of a communication logging system;
- recording a first time stamp record in the event database comprising a time the communication was received;
- receiving a log-in request from the second user to confirm an identity of the second user and to allow the second user to log in to the communication logging system;
- confirming the identity of the second user based on a second password or other form of security identification entered by the second user, and allowing the second user to log in to the communication logging system based upon the confirmation;
- delivering the communication to the second user;
- recording a second time stamp record in the event database comprising a time the communication was delivered to the second user;
- and
- restricting access to the event database such that the communication, the first time stamp record and the second time stamp record cannot be modified or deleted, thereby providing an unalterable record of the communication and the first time stamp record and the second time stamp record.
6 more elements
Dependencies are inferred from the claim text.