Example-based voice bot development techniques

A method implemented by one or more processors, the method comprising:

• receiving, from a developer, developer input to train a voice bot;
• obtaining, based on the developer input, a plurality of training instances;
• training the voice bot based on the plurality of training instances to generate a plurality of corresponding behaviors for the voice bot;
• subsequent to training the voice bot:
• causing the voice bot to be deployed for conducting conversations with users and on behalf of an entity associated with the developer;
• subsequent to causing the voice bot to be deployed for conducting conversations with the users and on behalf of the entity associated with the developer:
• identifying a given error during a given conversation, of the conversations, with a given user, of the users;
• obtaining, based on the given error, a plurality of additional training instances;
• further training the voice bot based on the plurality of additional training instances to add a new behavior, to the plurality of corresponding behaviors, for the voice bot, or to modify an existing behavior, of the plurality of corresponding behaviors, of the voice bot;
• and
• subsequent to further training the voice bot:
• causing the voice bot to be re-deployed for conducting the conversations with the users and on behalf of the entity associated with the developer.

A non-transitory computer-readable storage medium storing instructions that, when executed by at least one processor, cause the at least one processor to execute the instructions to:

• receive, from a developer, developer input to train a voice bot;
• obtain, based on the developer input, a plurality of training instances;
• train the voice bot based on the plurality of training instances to generate a plurality of corresponding behaviors for the voice bot;
• subsequent to training the voice bot:
• cause the voice bot to be deployed for conducting conversations with users and on behalf of an entity associated with the developer;
• subsequent to causing the voice bot to be deployed for conducting conversations with the users and on behalf of the entity associated with the developer:
• identify a given error during a given conversation, of the conversations, with a given user, of the users;
• obtain, based on the given error, a plurality of additional training instances;
• further train the voice bot based on the plurality of additional training instances to add a new behavior, to the plurality of corresponding behaviors, for the voice bot, or to modify an existing behavior, of the plurality of corresponding behaviors, of the voice bot;
• and
• subsequent to further training the voice bot:
• cause the voice bot to be re-deployed for conducting the conversations with the users and on behalf of the entity associated with the developer.