Providing Notifications Based on Event Data
AssigneeServiceNow, Inc.
InventorsShravan Kalsanka Pai, Siri Balaji, Prashanti Nilayam, Krishna Kumar Chittepu, Praveen Shekhar, Gaurav Goyal, Sai Krishna Ramineni
Life of this patent
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Abstract
An example implementation may involve: obtaining state information characterizing a software application, wherein the state information indicates a plurality of use states of the software application; identifying a current use state of the plurality of use states; determining, based on the state information and the current use state, an activity to perform via the software application or a further software application; and providing a message including the activity.
Claims20
A method comprising:
- obtaining state information characterizing a software application, wherein the state information indicates a plurality of use states of the software application;
- identifying a current use state of the plurality of use states;
- determining, based on the state information and the current use state, an activity to perform via the software application or a further software application;
- and
- providing a message including the activity.
A non-transitory computer-readable medium, having stored thereon program instructions that, upon execution by a computing system, cause the computing system to perform operations comprising:
- obtaining state information characterizing a software application, wherein the state information indicates a plurality of use states of the software application;
- identifying a current use state of the plurality of use states;
- determining, based on the state information and the current use state, an activity to perform via the software application or a further software application;
- and
- providing a message including the activity.
A system comprising:
- one or more processors;
- and
- memory, containing program instructions that, upon execution by the one or more processors, cause the system to perform operations comprising:
- obtaining state information characterizing a software application, wherein the state information indicates a plurality of use states of the software application;
- identifying a current use state of the plurality of use states;
- determining, based on the state information and the current use state, an activity to perform via the software application or a further software application;
- and
- providing a message including the activity.
Dependencies are inferred from the claim text.