Computer-implemented method for unsupervised task segmentation
AssigneeNice Ltd.
InventorsEran ROSEBERG, Oz GRANIT, Yuval SHACHAF
Life of this patent
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AssigneeNice Ltd.
InventorsEran ROSEBERG, Oz GRANIT, Yuval SHACHAF
Estimating the term…
A computer-implemented method for unsupervised task segmentation. The computer-implemented method includes receiving a stream of data of desktop-actions. Each desktop-action relates to UI data-handling operations of applications, and labeled with an action-related integer id, operating an unsupervised task segmentation module on the stream of data of desktop-actions to identify sequences of desktop-actions. The unsupervised task segmentation module includes creating an integer sequence from the action related integer id, such that desktop-actions are consecutively concatenated, creating word embeddings of the UI data-handling operations of applications for each desktop-action based on the integer id thereof, to yield a vector of embeddings, and implementing unsupervised topic-segmentation NLP module on the created vector of embeddings to determine cutting-points in the integer sequence to yield segments such that semantic-similarity-level of embeddings in each yielded segment is maximized, and a number of non-complete business processes is reduced. Each cutting-point indicates an end of a segment.
A computer-implemented method for unsupervised task segmentation comprising:
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