System and method of machine learning enabled form filling

A method of automatically populating a form, comprising:

• selecting the form to populate based on an aspect of an interaction, the form including a plurality of input fields, each input field associated with a question;
• generating a record of an interaction including content, the content being attributed to a participant in the interaction;
• and
• populating the plurality of input fields with answers corresponding to the question associated with a corresponding input field using a form filling model, wherein the form filling model is configured through training to identify an answer to the question associated with an input field from the record of the interaction.

A system, comprising:

• one or more processors;
• and
• one or more computer readable hardware storage devices having stored computer-executable instructions that are executable by the one or more processors to cause the system to at least:
• select a form to populate based on an aspect of an interaction, the form including a plurality of input fields, each input field associated with a question;
• generate a record of an interaction including content, the content being attributed to a participant in the interaction;
• and
• populate the plurality of input fields with answers corresponding to the question associated with a corresponding input field using a form filling model, wherein the form filling model is configured through training to identify an answer to the question associated with an input field from the record of the interaction.

A non-transitory computer-readable medium having stored thereon instructions that, in response to execution, cause a processor to perform operations for automatically populating a form, the operations, comprising:

• selecting the form to populate based on an aspect of an interaction, the form including a plurality of input fields, each input field associated with a question;
• generating a record of an interaction including content, the content being attributed to a participant in the interaction;
• and
• populating the plurality of input fields with answers corresponding to the question associated with a corresponding input field using a form filling model, wherein the form filling model is configured through training to identify an answer to the question associated with an input field from the record of the interaction.